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"Staff was so friendly and welcoming! Loved our short stay! "

"nice good service friendly staff"

"Very good"

"I had an amazing vacation here at Casa Esmeralda. The staff (Toni) upon arrival at reception was super friendly, helpful, and professional. This service was carried through from beach bar, restaurant, and spa. I loved the variety of pools and easy access to beach and town. "

"This was my first time visiting Palma and I can say for certain that this is my new go-to hotel for future visits. I will say it is slightly pricey for food/drinks/buffet etc, but the quality and service you get for it balances this out - definitely getting what you pay for. The area itself does have a musical vibe to it but come 23:00/23:30, lights are out and music is off - everyone is very respectful."

"I am just back from 5 nights in your hotel and have had a wonderful stay. The service was excellent, the staff were very friendly, the breakfast buffet was delicious and the bedrooms were spacious and comfortable. A few things I would like to note is that it should be mentioned at reception when checking in that you must book your spa time as we were not told this and we thought we could go whenever. Our room also smelled very musty when we arrived which lasted for two days before we aired it out leaving the balcony door open. We also noticed a similar musty smell in the porch of the hotel at the hotel’s entrance. Otherwise, the spa was so lovely and very clean and the hotel is very unique and well laid out. We will be back! "

"Fantastic hotel, totally recommend and good location"

"amazing staff, very clean, and amazing location near the beach"

"Nice accommodation, great food and drinks, good facilities and friendly staff "