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"I went for two night stay and I was very lucky with the weather. At times it felt like summer and I was able to sit and wait for squirrels in the nearby reserve. The hotel was comfortable. I had a very nice room which was slightly old-fashioned, but then that’s how the Shap Wells hotel is. It has a very quirky lift which, when you reach the first floor, it opens at the side. Downstairs, there’s a smaller room where we had breakfast and dinner, but there’s also a couple of other areas as the hotel does cater for quite a lot of people. There’s a bar and a few odds and ends like chocolate and cans of drink that are sold at reception. The staff were very friendly and helpful. A couple came into dinner and sat behind me coughing and sniffing and I was very worried because I’m going in for an operation in two weeks and didn’t want a cold. I was accommodated by the young lady in charge of the dining room and moved to the bar area so I could eat my extremely nice sticky toffee pudding away from the germs. This hotel is pretty isolated, even though it’s not very far off the M6 but it’s well worth a visit and it’s so nice to have the squirrel reserve just across the road. Highly recommended."

"Excellent hotel and apartments, We stayed in the apartments on the hotel grounds this were to a very high standard with everything you needed. My daughter and myself enjoyed our stay in one of the 2 bedroom one's each room offering a super king size bed and ensuite, TV's in each room, comfortable lounge area and well equipped kitchen, the hotel bar and restaurant is only a short walk across the car park with a great choice of lunch and evening meals available. The staff are super friendly and helpful"

"We love this hotel, the decor is brilliant and very fitting for the Lake District. Pool and gym are great. But you have to pay £15 if you don’t book direct. EV charging. Lovely bar and restaurant "

"Great stay."

"Dream views from the dinning room including a waterfall Best scrambled egg for breakfast and excellent lamb for dinner "

"Beautiful hotel in a peaceful setting by the Lake. Staff excellent, room perfect and food fantastic "