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"Good"

"Great location walkable to everything. The staff is fantastic, so helpful with many recommendations and their English is flawless. Lotte City Hotel is reason enough to revisit Seoul. I look forward to staying here again. "

"The service was top-notch—staff were professional, friendly, and attentive. Whether it was check-in, housekeeping, or just holding the door or calling the elevator, everything ran smoothly. The location was a plus. It provided easy access to the metro right outside the door, and great coffee, confidence, and dining options nearby on foot."

"This hotel exceeded my expectations in every way. The staff were incredibly friendly, welcoming, and went above and beyond to ensure a great stay. The location was perfect—close to everything, making it easy to explore. The property was spotless, with excellent cleanliness throughout. Highly recommend for anyone looking for a comfortable and well-located stay with exceptional service."

"Perfect, had a wonderful experience."

"I have really enjoyed my stay here , as I had very good rate at this time. Even though it's inconvenient, far away from many activities, it's ok as the room and service are very good. I have tried to book again for my next trip but the rate has doubled. "

"Ena Suites was amazing. Friendly, quiet, amazing staff that are super helpful, and the room are big. When we ask for a later check out so our kids can sleep longer they said no problem, even though when we finally checked out there was a lot of people waiting in the lobby to check in. Thank-you for that."

"Great, friendly staff with great command of English. Walkable distance to Myeongdong"

"This hotel was such a lovely stay. The bed was extremely plush and comfortable, a great way to sleep after a long day of walking around Seoul. Pillows and comforter was so cushy and soft. Bathroom was great as well. The shower comes as an overhead and can be switched to hand held shower head, both with great water pressure. Plenty of soap, shampoo and conditioner was provided. Although toothbrush and paste not provided, it can be purchased at a vending machine in the basement level for a reasonable price. The room might look small but everything is strategically furnished. There is even a mini fridge. The location was not as ideal as I’d hoped, but it is a close walk to 2 different subway station entrance, both less than 10 minutes walk away. So you can get to the busy part of Myeondong just one stop away. I really enjoyed my stay here and would recommend this hotel to anyone staying close by to Myeongdong"