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"Excellent "

"We had a great vacation here. The rooms are spacious and comfortable and each room has an ocean view. There are only about 200 rooms so it's quiet and peaceful and we never had trouble getting a pool or beach chair and umbrella. The staff were always friendly and helpful. The ceiling fan in our room wasn't working properly and when I mentioned it to the front desk the maintenance guys went straight to the room and had it fixed immediately. The Mahi Mahi grill is the only restaurant at the property and the only one you will need. They have lots of daily fresh seafood specials all very well done and with large portions. The food was so good we didn't bother to go out for meals because we didn't think we could find anywhere better! The beach is beautiful and essentially private to the hotel. You will need to rent a car as there is nothing walkable from the hotel but there are restaurants and grocery stores just a few miles away. The rooms have a full kitchen including an oven and dishwasher so you can do some of your own meals if you want. We would highly recommend this property."

"Value"

"Excellent staff and cleanliness. "

"Cute hotel in the heart of Old San Juan. If you’re driving it’s around the corner from the parking garages. Staff was very friendly and accommodating. Loved the decor. Would def stay here again. "

"Stay was awesome. Had a frw challenges when we checked in however, issues were corrected. In addition breakfast was especially great."

"Hotel El Colonial in Old San Juan, Puerto Rico, is a hidden gem that exceeded all my expectations. From the moment I arrived, the staff made me feel like family—so incredibly friendly and attentive, always going above and beyond to ensure my stay was perfect. The location is unbeatable, right in the heart of Old San Juan. You're just steps away from charming streets, delicious restaurants, and lively bars, making it easy to explore everything the area has to offer. One of the highlights is their 24/7 open bar service—whether you’re in the mood for a cocktail after a day of sightseeing or want to relax with a drink in hand at any hour, it’s a game changer. The atmosphere is cozy, yet vibrant, and the entire hotel has a warm, welcoming vibe. If you're looking for a place with both character and convenience, Hotel El Colonial is the perfect spot to stay in San Juan."

"It was nice"

"The staff at the front desk was friendly and helpful with an issue I was having. "