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"Excellent customer service, especially from the lovely hotel manager who helped us park our car and gave a lot of information about Hamburg. He was very nice to all of our family - including our 2 teenagers. We were there for the Christmas Markets and the location was perfect. Great coffee shop on the corner close by is recommended for breakfast. Room was great and had everything we needed. It was clean and quiet. Close to shops, sights and I would definitely stay again. "

"Maintenance man entered my room 3 TIMES and i was NAKED EACH TIME, IN BED!!! I was solo with my 6 year old daughter. He kept entering. Only spoke german. There is NO ONE AT THE APT. Its all remote - do they know who this maintenance guy with the tattoos is who is entering my room? DO NOT RECOMMEND FOR WOMEN. Contruction going on. I emailed support - they were remote and just said sorry, he is allowed to do that - BY EMAIL. What do we know about their background checks? I Never want to use a...

"Oberdeck is in a great location to explore Hamburg. It’s very close to transport, restaurants, and some great coffee. The apartment was compact but very clean and well equipped. The balcony is a great space. Our only issue was how hot it was upstairs in the bedroom even when it was cool downstairs and outside. A fan is supplied but it was still uncomfortable. The roof top deck is lovely. We would definitely stay again. "

"This hotel was really great and really had everything you needed for your stay. I loved the storage space and seating area in my room"

"This appartment is in a great location for seeing this wonderful city. Check in, although not personal, was remarkably good. Fridge noisy, bed noisy, a little olive oil salt and pepper would have been nice. We didn't need it , but a cutting board in the kitchen should be provided. The toilet paper provided was of the very worst quality! 😀"

"Our family of four had a great experience. Everything was clean and very well kept. It seemed like the room had been recently renovated. The staff was helpful. And the location was close to the train station."

"Wir hatten bei ihnen ein Zimmer gebucht, jedoch konnte mein Mitarbeiter bei ihnen nicht einchecken da dieses Hotel nur für „Golfspieler“ sei. Es war nirgendwo gekennzeichnet dass dieses Hotel ausschließlich für Golfspieler sei! Meine Mitarbeiter wurden daraufhin in ein anderes Hotel weitergeleitet, wäre das klar gewesen, hätte ich nicht bei ihnen gebucht!!"

"Todo excelente "

"Excellent location - 5min to the train station and the airport line and less than to to the Rathaus. Great amenities. The reception arrangements were not great as it’s reduced capacity on weekend, and email communications were slow - but we got there in the end."