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"First of all, it was disappointing. Despite having booking confirmation after reaching the hotel at check in time 0200PM , we were told that there was a technical error due to which the rooms are not available and we were asked to check in at another club mahindra property"Derby green". On reaching Derby green, we were asked to pay for additional charges for child. But during booking on HOTELS.com the child was taken into account and charges paid for all three persons. So we had to contact...

"A great escape with great service. A bit out of town away from the noisy traffic, set in gorgeous surroundings. The room was very large and clean and beds were comfortable. Felt like 5 star. The bar and food options were good. Altogether a great stay where our every need was met."

"Great location on hilltop, on the way to the highest point of Ooty (Dodabetta). Quite spacious and they have lot of activities to spend time. The best thing I like the evening tea stall that serves variety of teas to pick from with light snacks. And that was on the house! The availability of choices in liquor were limited. Food quality in buffet breakfast and dinner was OK - can be improved. We liked ala-carte dishes."

"The property is good, there are separate cottages, in a nice location. The service though can be improved."

"Very worst room no ventilation Dirty and bad smell And drinage water leakage in front of the room "

"Staff very helpful and experienced Ready to assist any time "