Find all hotels by Rusticae in Olvan

"Loved the property, the staff was very attentive "

"The property when you first arrive is absolutely stunning, the landscape everything spoke of high end resort. The room was huge and initiall was stunning. Then you see water spots from like a broken water pipe around the baseboards. The bathroom had mold on the ceiling and the shower drained very slow. There was no controls for the AC, so the room was always stuffy had to open the windows at night which the mosquitos took as invite to hangout. The main outdoor restaurant was mediocre not...

"Lovely place, very helpful staff "

"Great host and fantastic diner"

"The staff don't speak or understand Catalan, the main language in the area. They charge extra 25€ fee to clean the room when you come with a pet (little or middle size. Big size dogs are not allowed), but the room, initially, was extremely dirty. The floor was full of dust and hair from other guests (nobody cleaned that room the past two months. We even found a bag from previous guests). The room was an OK size, but the heater did not work well either. We even switched to cold air, but the...

"Easy parking, attentive staff. Some of the pictures of the Bungalows can be deceiving as they are located inside the camping. Restaurant times are tricky."

"Unique architecture. Quiet rooms. "

"Dealing with customer service over the phone is a nightmare. I didn't get an email with my passcode to get in, and when I did it wouldn't work. The very next day, I had to call again since they deactivated my code for some reason. Honestly, even some other Spaniards were frustrated with the virtual reception system, a few even waited hours to get into the lobby itself. Yes, the rooms are fair for the price and the bathrooms are lovely, but the customer service is so awful that it didn't feel...