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"We stayed 2 nights over the New Year. It is very near my family so very convenient. We had our dog with us and were given an amazing room on the ground floor with a door to the garden. Very convenient. Staff are all very friendly and helpful. I won't stay anywhere else now when I visit the family. Food is very good, we have eaten here with family before, and we were able to take dog into breakfast so no worries about leaving him in the room. We thoroughly recommend this hotel! Thank you Potters Heron for a lovely stay. The dog loved it too!"

"Excellent value."

"What a lovely place. Old building but beautifully kept, clean rooms stocked generously and every facility you’ll need. Not ruthlessly efficient but a real nice homely feel. The classy Xmas decs were an example of how they do tjings properly. When the only complaint is that they had run out of Horlicks it has to be good. "

"The hotel is really nice, but the people working there are AMAZING. The two girls at the reception were so lovely and helpful (I think one was called Kelsey, sorry! I’m terrible with names). Check in and check out on point and when we asked for some towels we got them in minutes. I recommend this place without any doubt. "

"Great location - right by the train station. Very clean & well kept rooms. Staff very friendly & helpful."

"This hotel is nice and clean, staff are friendly and polite, the room was excellent clean, I had to cut the weekend short because I come unwell and decided to go home I didn’t want anyone else to get it and spoil there stay . "

"Excellent location for train from London and to cruise port. Clean room and friendly staff "

"I really enjoyed staying in such an old hotel with modern amenities. Friendly, courteous staff. I would certainly stay here again. "

"Friendly customer service. No issues with the room, nice and clean."