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"Had a lovely stay here, beautiful views and a clean, comfortable nights sleep."

"This is our go-to hotel for Cheltenham/Gloucester. Easy to get to, friendly staff, a pool and gym. The food on site is delicious. There are lots of options available, bar, restaurant, room service. Nice seating areas outside and lots of places to sit inside if you want to read or play board games. We use it as a home from home when we are visiting family in the area. Highly recommended."

"Clean, modern and stylish hotel. Would definitely use again."

"A good sized room that was comfortable for us and our small dog. Food was delicious and service excellent- staff were very helpful at all times. "

"Lovely hotel, superb staff, clean, good quality bed and bedding. Guest use of the spa facilities is great. "

"Lovely hotel staff very friendly rooms very clean well done keep up the good work "

"Had a lovely overnight stay. Everything was excellent. Would highly recommend. "

"Full of character, history and interest. Leads to a memorable experience."

"The swimming area was very good, clean and staff approachable. The evening meal was another matter. I am diagnosed coeliac and when l told them one waitress thought gluten free and coeliac were two different intolerances. When the manager was told , he bought me pages and pages of listings for me to check whether what l was ordering was g/f. Not very helpful! However breakfast was more understanding, knowledgeable and helpful. One person in every 100 according to the BBC this very morning are coeliac and small cafes and larger chains are now all geared up with g/f listed on menus, it’s about time Best Western got up to date with gluten free as well or someone could be very ill with the restaurant staff lack of knowledge about intolerances. "