Search Villas in North Cerney

"This is a great place to stay in Cheltenham. A short walk from most places but far enough away to be peaceful. The staff were all lovely and the room was large and airy. The dark painted walls may bother some people but we got used to it. "

"Lovely hotel, superb staff, clean, good quality bed and bedding. Guest use of the spa facilities is great. "

"Had a lovely overnight stay. Everything was excellent. Would highly recommend. "

"The hotel was clean, it smells fresh and welcoming as you walk in. The staff were welcoming and nothing was too much for them. The breakfast was great, plenty of options for everyone. The pool felt small but we did go Easter weekend so expected it to be busy. We had run out of tea/coffee/milk in the room and asked reception, it was a matter of 2-4 minutes before we got it, we were not expecting such a quick service. They also had activity packs for children and easter egg hunt which was a lovely touch."

"The swimming area was very good, clean and staff approachable. The evening meal was another matter. I am diagnosed coeliac and when l told them one waitress thought gluten free and coeliac were two different intolerances. When the manager was told , he bought me pages and pages of listings for me to check whether what l was ordering was g/f. Not very helpful! However breakfast was more understanding, knowledgeable and helpful. One person in every 100 according to the BBC this very morning are coeliac and small cafes and larger chains are now all geared up with g/f listed on menus, it’s about time Best Western got up to date with gluten free as well or someone could be very ill with the restaurant staff lack of knowledge about intolerances. "

"Stay at hotel great. Brilliant with dogs! Reception and staff generally extremely helpful. Sadly cannot say same for Hotels.com. Booked room with note I had two dogs. Contacted some time later bye Hotels.com to say I couldn't have dogs in that room and they apparently couldn't get Stratton House to agree to move me to a dog friendly room. ie I had to lose my deposit. Called Stratton House directly myself and they moved me with no issue at all and didn't charge me to move rooms. Would visit Stratton House again but never use Hotels. com again!"

"Great place"

"Friendly, polite and efficient staff. Good food choice in the bar, clean and well maintained room. Lots of development going on near the hotel as of April 25, main road next to it but excellent soundproofing so an undisturbed rest."

"All staff were very professional All had a smile on their face and were friendly The hotel room was really peaceful We enjoyed our stay "