Park Lane New York

5.0 star property
Step into serenity amidst bustling Manhattan. Wake up to American cuisine for breakfast, then enjoy your day in Central Park.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Park Lane New York

Serves breakfast, lunch, and dinner
Property entrance
View from room
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Ballroom

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Housekeeping
The price is SAR 1,132
SAR 1,523 total
includes taxes & fees
2 Feb - 3 Feb

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Room options

Available filters for rooms
Showing 25 of 25 rooms

Panoramic Room, 1 King Bed, Park View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
Bathrobes
Private bathroom
  • Park view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Separate bedroom
  • 71 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, City View (with Tub Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
Bathrobes
Private bathroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Park Lane, with Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, City View (with Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
Bathrobes
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, City View (with Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
Bathrobes
Private bathroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, City View (with Tub Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
Bathrobes
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Park Lane, with Tub Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
Bathrobes
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Park Lane)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
Bathrobes
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Queen Beds, Accessible, Park View (Panoramic, with Tub Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
Bathrobes
Private bathroom
  • Park view
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed, Accessible, Park View (Panoramic, with Tub Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
Bathrobes
Private bathroom
  • Park view
  • Sleeps 2
  • 1 King Bed

Studio Suite, Park View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
Bathrobes
  • 45 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Panoramic Studio Suite, Park View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 45 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Park Lane, with Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
Bathrobes
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, Accessible, Park View (with Tub Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
Bathrobes
Private bathroom
  • Park view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Park View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 40 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed, Accessible, Park View (with Tub Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
Bathrobes
Private bathroom
  • Park view
  • Sleeps 4
  • 1 King Bed

Panoramic Room, 2 Queen Beds, Park View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 40 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible, City View (with Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
Bathrobes
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Park Lane, with Tub Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, View (Panoramic)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
Bathrobes
Private bathroom
  • Park view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
Bathrobes
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Park Lane)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Park View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
Bathrobes
  • 40 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
36 Central Park S, New York, NY, 10019

What's nearby

  • Central Park - 2 min walk
  • Broadway - 11 min walk
  • Rockefeller Center - 13 min walk
  • Times Square - 15 min walk
  • Grand Central Terminal - 3 min drive

Getting around

  • 5 Av.-59 St. Station - 3 min walk
  • Grand Central - 42 St. Station - 20 min walk
  • John F. Kennedy Intl. Airport (JFK) - 58 min drive

Restaurants

  • ‪Quality Italian - ‬3 min walk
  • ‪The Oak Room at The Plaza Hotel - ‬1 min walk
  • ‪The Palm Court - ‬1 min walk
  • ‪1 Hotel Central Park - ‬2 min walk
  • ‪Jams - ‬2 min walk

About this property

Park Lane New York

Luxury eco-certified hotel refurbished in 2021 and located near Central Park
Located close to Rockefeller Center and Broadway, Park Lane New York provides a coffee shop/cafe, a garden, and dry cleaning/laundry services. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and American cuisine. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as a fireplace in the lobby and a bar.
You'll also enjoy the following perks during your stay:
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and express check-out
  • Luggage storage, a front-desk safe, and a 24-hour front desk
  • An elevator, a reception hall, and a ballroom
  • Guest reviews give top marks for the central location and helpful staff
Room features
All 610 rooms have comforts such as 24-hour room service and free international calls, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the spacious rooms at the property.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 30-inch flat-screen TVs with streaming services and cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Free in-room WiFi has a 6-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 65.00 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–11:30 AM: USD 10-50 for adults and USD 10-50 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Rose Lane Grab & Go
  • Calvert's
  • Bar & Grill

Things to do

  • 24-hour fitness center

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference space (1500 square feet)
  • Meeting rooms - 4

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Renovated entire property - October 2021
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 30-inch flat-screen TV
  • Cable channels
  • Streaming services

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
It is Park Lane's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per night
  • Resort fee: USD 56.23 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Concierge service
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 50 for adults, and USD 10 to 50 for children
  • Valet parking fee: USD 65.00 per day
  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges a fee for parcel delivery and storage for registered guests and scheduled groups. The hotel cannot be held responsible for lost or damaged goods.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Free in-room WiFi has a 6-device limit

Property is also known as

Hotel Lane
Hotel Park Lane
Lane Hotel
Lane Park Hotel
Park Lane Hotel
Helmsley Park Hotel
The Helmsley Park Lane Hotel New York City
Park Lane Hotel New York
Park Lane New York
Park Lane
Park Lane Hotel
Park Lane New York Hotel
Park Lane New York New York
Park Lane New York Hotel New York

Frequently asked questions

Is Park Lane New York pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 250 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Park Lane New York?

Valet parking is available for USD 65.00 per day.

What time is check-in at Park Lane New York?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Park Lane New York?

Check-out is at 11:00 AM. Late check-out is available for a fee.

Where is Park Lane New York located?

Located in Manhattan, this luxury hotel is within a 15-minute walk of Central Park, Broadway, and Rockefeller Center. Times Square and Bryant Park are also within 1 mi (2 km). 5 Av.-59 St. Station and 57 St. Station are within a 5-minute walk.

Park Lane New York Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 797 out of 1311 reviews" "
Rating 8 - Good. 248 out of 1311 reviews" "
Rating 6 - Okay. 129 out of 1311 reviews" "
Rating 4 - Poor. 64 out of 1311 reviews" "
Rating 2 - Terrible. 73 out of 1311 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Park Lane is truly a gem! We upgraded to a Park View room and seeing the sun rise over the park each morning was a treat. Proximity to several trains and the iconic Central Park made getting around a breeze. And PL’s rooftop bar, Darling, is so beautiful! We had the best trip!!
Stayed 1 night in Jan 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
All things were excellent
Stayed 3 nights in Jan 2025

10/10 Excellent

Shelice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely accommodations, views were amazing. Staff was excellent. Location was perfect.
Stayed 1 night in Jan 2025

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Natalie, Belleville

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I went for my 30th birthday. I would have to say for the price our room was not nice. Location was lovely but the hotel room was not nicely decorated. It was unfortunate as it was a good size for nyc but I’d rather stay in a smaller, nicer room than my room here.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ting

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strongly recommended. Very good service!
Stayed 2 nights in Jan 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and great location
Stayed 1 night in Jan 2025

10/10 Excellent

Chantel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location was great. felt safe in and around the hotel style of hotel was very artsy and unique which my family loved. staff was all very helpful and friendly
Stayed 3 nights in Jan 2025

10/10 Excellent

Abraham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had a spectacular park view from the 37th floor. It was clean, spacious enough, the bed was comfortable with lots of pillows, and the bathroom was nice and clean as well. I've stayed in more expensive places in Manhattan that had none of those positives. Yeah, the elevator situation can be annoying at times. We just figured out when the peak elevator use times were and avoided them, simple enough. The room service we ordered from the hotel restaurant was truly amazing. We were not expecting such a fairly priced and high quality menu for room service and we were pleasantly surprised! All of the staff with whom we interacted were great folks, and the morning coffee/espresso at the lobby bar was very convenient and superb. Will gladly make this my go-to Midtown hotel.
Stayed 4 nights in Dec 2024

10/10 Excellent

Harutyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and excellent customer service.
Stayed 4 nights in Dec 2024

2/10 Terrible

Majella

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A surprisingly affordable semi-luxury hotel on central park south. Great location. Very friendly staff, rooms were simple but clean and modern. Very crowded on a holiday weekend with the lobby packed with people and stored luggage. But no one goes to NYC to sit in a hotel room. Great value and great location. I would definitely return.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 3 nights in Jan 2025

6/10 Okay

Pat

The only reason I would stay here again is because of the location being across from Central Park, otherwise wouldn’t stay here again especially for the $$$$ - “It’s all about location” The bed was comfortable though and considering it was only for a night, it did the job.
Stayed 1 night in Dec 2024

8/10 Good

Layne

Stayed 3 nights in Dec 2024

6/10 Okay

Jennjfer

Traveled with family
Liked: Cleanliness, property conditions & facilities
Love staying here. This time was a little off. Room wasn’t stacked with usual amenities, had to call while rushed to leave, took 3 phone calls, room service food was well below this hotel’s standards. Hopefully just a blip on the radar.
Stayed 2 nights in Dec 2024

10/10 Excellent

Janet

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The PL staff (from the doorman to the housekeeping) was AMAZING. I have stayed with you over the years and it is still outstanding. We snacked and drank alot in downstairs bar. Service and food was amazing!! We should have stayed there for NYE. The only (-) was The Darling NYE Party. Not worth the money, terrible communication of what it offered. Manager and FOH Staff were clueless and the few bites of food were not good. Bartenders were serving good drinks but we paid for more.... Well Done Park Lane but get the future party tickets in order!
Stayed 5 nights in Dec 2024

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, in a great area right on the park. All the staff are friendly and helpful. The room are well decorated, super comfortable and have lovely bathroom products.
Stayed 3 nights in Dec 2024

10/10 Excellent

Tina

Stayed 2 nights in Nov 2024

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, convenient location , great roof top!
Stayed 1 night in Jan 2025

10/10 Excellent

Shannon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location! Walkable around 5th Ave shops. Felt safe in the area and plenty of restaurants in walking distance
Stayed 1 night in Jan 2025

10/10 Excellent

Shannon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, comfortable beds, and quiet for sleeping at night. Rooftop bar was wonderful. Staff were very accommodating and helpful! Great location!
Stayed 1 night in Jan 2025

10/10 Excellent

Marcin, Gdynia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect stay at Park Lane Hotel. Great located, amazing view on Central Park and very kind and helpfull staff:) Especially I appreciate that they make our anniversary stay unique and welcomed us with nice gift:) We can fully recommend Park Lane Hotel during stay in NY!
Stayed 3 nights in Dec 2024

2/10 Terrible

Tim

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Room was average and a little aged. View was incredible. Room would not cool below 74 degrees. When brought to the attention of the hotel manager, they said they have the AC turned off in the wintertime. It was 49-55 degrees outside, and we could NOT get our room cooler than 74 degrees. We were told they would give us a fan or to open out windows to cool it down. We had to open the windows and prop a fan in front of it to cooli it down only 2 degrees, and at the same time deal with the loud noises from outside. Very hard to sleep in this environment. For a $700/night room, I expected much more. Also, while at the hotel bar, my wife and I were waited on, given water and then completely ignored as the bartender spent her time socializing with the other hotel staff. This hotel is well overpriced to not have any AC available. Highly suggest not staying here as there are better choices at this price point.
Stayed 4 nights in Dec 2024

10/10 Excellent

Canan

Traveled with group
Liked: Cleanliness, amenities
Room Order breakfast not good
Stayed 3 nights in Dec 2024