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"Very well located, extremely attentive employers....Excellence all around!!!!"

"Very nice hotel, great location"

"Very clean and friendly staff extremely friendly"

"This is a small European like hotel in old San Juan. The hotel is very calm and quiet, with no kids allowed. The staff are very friendly and helpfu. You have to remember there is no elevator, and the rooms are small by US standards. We had an interior room with no windows. They do not serve food, but there are tons of restaurants very close to the hotel. Did I mention the open bar?"

"Nice staff, clean and comfy room. Great location in Old San Juan."

"It was very nice and comfortable. Perfect location for walking old San Juan"

"Beautiful location. No other resorts or houses nearby. grounds were very well kept. Beach was nice,, but very wavy, not suitable for snorkeling. On site bar/restaurant was better than I expected. Good selections for breakfast, lunch and dinner. Limited seating, though. Pool was excellent. Our room was large and modern, with everything we needed. Servicing the room every other day worked fine. Visitor parking should be improved. Lot was in terrible condition and there was not a direct sidewalk to the entry."

"We are frequent visitors to the island and this was our first time to stay with Hugo’s. The property was amazing! Everything was super clean and welcoming. Our unit was the studio on the top floor so it was a bit of a trek up all the stairs with our luggage, but well worth it once we settled in! Everything was very quiet - no noise even being next to the plaza and multiple shops and restaurants. The property was very prompt and responsive with check in detail and answering a few questions for us. The location is wonderful especially if you are being dropped off by uber or taxi. Walkability in OSJ is fantastic. We enjoyed it so much we changed our August accommodations to here! Thank you again! "

"Nice friendly and clean. It’s also quiet! "