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"Great hotel"

"The property was great and the view was amazing. It is continent for walking. It is right in the middle of a very busy area which can be overwhelming but the area is safe. I stayed there a bulk of my trip as a woman traveling alone and although I felt overwhelmed at times because of the city I had no problems with the safety of the area. Would definitely stay again. "

"Thank you"

"Well maintained, very clean and great service. "

"Great place to stay either upon arrival or night before departure. Onsen is amazing! Buy all your gifts here, before departing. "

"The hotel staff is very polite and helpful. Room is clean but very small. My stay was awesome. The only complaint was the wait for elevator. There are six elevators, but they are always busy. "

"Staff were so pleasant and stay was comfortable "

"It's a very convenient location right next to Narita airport. The planes fly directly overhead, but soundproofing in the room was so excellent that we didn't hear a thing. The property was nice with a pretty walking path around the grounds. It is a bit secluded, but there is a Family Mart near reception so that you can purchase amenities and snacks. The breakfast buffet was very good and the staff was very helpful."

"I actually loved this hotel, the room was the biggest of any we booked in Japan and was clean and comfortable. The only downside was that this location is in more of a business area and slightly further away from any entertainment. However, there is a shopping area nearby as well as food options and the Iidabashi train station a block or two away. I will definitely book this hotel chain again maybe just not this specific location. But it was a great stay! "