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"Room I stayed had beautiful view of ski resort, but it was very quiet, also how they arranged the bathroom and toilet and wash basins was very nice to shared by two persons and with privacy. Also hotel offered very nice public bath, which I would like to recommand very highly. However, choice of food could of been wider, but all and all this place was alot better located and offed better food than other hotels I stayed at Karuizawa before."

"Clean and lively with great Onsen. Right on the ski slopes."

"I’ve stayed here several times, it’s always very relaxing and enjoyable. Their service is impeccable, as always. And that‘s why I keep coming back."

"Very good hotel"

"Close to JR station and outlet mall. "

"Absolutely amazing! Exceeded all expectations! Did not want to leave! "

"Not sure where the -ve reviews are coming from but we absolutely had a good stay here. It's not right next to the train station but close enough, 5 min walk. There is shuttle service provided to the train station (outlet) and the ski centre. For those driving EV, there is charging available."

"The room design is awesome and we would like to stay again. The location is also good, we could walk shopping street and sightseeing sites."

"The hotel is jngood condition, and staff were really helpful and friendly. Just the location for solo traveller not driving is not that easy, but with Uber all sort out"