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HOSHINOYA Karuizawa

5.0 star property
Escape to this serene riverside retreat where you can rejuvenate with spa treatments and family-friendly activities.

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Photo gallery for HOSHINOYA Karuizawa

Niwaroji (Junior Villa Maisonette)  | Premium bedding, minibar, in-room safe, desk
Reception
Yamaroji (Mountain view)  | Living room | Heated floors
Yamaroji (Mountain view)  | Mountain view
Front of property - evening/night

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Spa
  • Room service
  • Breakfast available
  • 24/7 front desk
The current price is SAR 2,549
SAR 2,804 total
includes taxes & fees
7 Mar - 8 Mar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Yamaroji (Mountain Side King) 

Yamaroji (Mountain Side King)  | Premium bedding, minibar, in-room safe, desk

Yamaroji (Mountain Side King) 

Highlights

Balcony or patio
Air conditioning
Refrigerator
Premium bedding
Bidet
Private bathroom
Hair dryer
Separate bathtub and shower
  • 39 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Niwaroji (Junior Villa Grand) 

Niwaroji (Junior Villa Grand)  | Premium bedding, minibar, in-room safe, desk

Niwaroji (Junior Villa Grand) 

Highlights

Balcony or patio
Air conditioning
Refrigerator
Premium bedding
Bidet
Private bathroom
Hair dryer
Separate bathtub and shower
  • 66.0 sq m
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Yamaroji (Mountain Side)

Yamaroji (Mountain Side) | Living room | Heated floors

Yamaroji (Mountain Side)

Highlights

Balcony or patio
Air conditioning
Refrigerator
Premium bedding
Bidet
Private bathroom
Hair dryer
Separate bathtub and shower
  • 67 sq m
  • Mountain view
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Mizunami (Water side) 

Mizunami (Water side)  | View from room

Mizunami (Water side) 

Highlights

Balcony or patio
Air conditioning
Refrigerator
Premium bedding
Bidet
Private bathroom
Hair dryer
Separate bathtub and shower
  • 57 sq m
  • Lake view
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Niwaroji (Junior Villa Maisonette) 

Niwaroji (Junior Villa Maisonette)  | Premium bedding, minibar, in-room safe, desk

Niwaroji (Junior Villa Maisonette) 

Highlights

Balcony or patio
Air conditioning
Refrigerator
Premium bedding
Bidet
Private bathroom
Hair dryer
Separate bathtub and shower
  • 78 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Large Twin Sofa Bed

View all photos for Yamaroji (Mountain view) 

Yamaroji (Mountain view)  | Living room | Heated floors

Yamaroji (Mountain view) 

Highlights

Balcony or patio
Air conditioning
Refrigerator
Premium bedding
Bidet
Private bathroom
Hair dryer
Separate bathtub and shower
  • 44 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Mizunami (Water Side King) 

Mizunami (Water Side King)  | Garden

Mizunami (Water Side King) 

Highlights

Balcony or patio
Air conditioning
Refrigerator
Premium bedding
Bidet
Private bathroom
Hair dryer
Separate bathtub and shower
  • 48 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Hotel Indigo Karuizawa by IHG

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 299 reviews
The price is SAR 687
SAR 853 total
includes taxes & fees
9 Mar - 10 Mar
Hotel Indigo Karuizawa by IHG

About the neighborhood

Map
2148 Nagakura, Karuizawa-machi, Karuizawa, Nagano, 389-0194

What's nearby

  • Harnile Terrace - 3 min walk
  • Hoshino Onsen Hot Spring - 9 min walk
  • Karuizawa Kogen Church - 9 min walk
  • Karuizawa Stone Church - 11 min walk
  • Karuizawa Prince Shopping Plaza - 5 min drive

Getting around

  • Karuizawa Station - 14 min drive

Restaurants

  • ‪せきれい橋川上庵 - ‬4 min walk
  • ‪ハルニレテラス ベーカリー&レストラン沢村 - ‬3 min walk
  • ‪丸山珈琲 ハルニレテラス店 - ‬4 min walk
  • ‪ブレストンコート ザ・ラウンジ - ‬8 min walk
  • ‪Il Sogno - ‬4 min walk

About this property

HOSHINOYA Karuizawa

Luxury family-friendly lodge near Hoshino Onsen Hot Spring
Take advantage of an indoor mineral hot spring (onsen), a terrace, and a coffee shop/cafe at HOSHINOYA Karuizawa. Treat yourself to a massage or other spa services. Free in-room WiFi is available to all guests, along with a garden and a library.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Full breakfast (surcharge), a free area shuttle, and hot springs on site
  • Supervised childcare (surcharge), free newspapers, and multilingual staff
Room features
All 77 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like heated floors and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with separate tubs/showers and bidets
  • Balconies or patios, wardrobes/closets, and heated floors

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Free area shuttle

Food and drink

  • Full breakfast available for a fee daily 7 AM–noon: JPY 3500 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Full-service spa
  • Hot springs

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Supervised childcare (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (limited)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • 4 treatment rooms
  • Hot springs/mineral springs
  • Indoor mineral hot springs (onsen)
  • Massage - hot stone
  • Massage/treatment rooms
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

Outdoor space

  • Balcony or patio

More

  • Desk
  • Free newspapers
  • Heated floors
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from January 14 2025 to January 27 2025 (dates subject to change).
This property will be closed from January 14 2025 to January 27 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 3500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

HOSHINOYA Karuizawa Hotel
HOSHINOYA Hotel
HOSHINOYA
HOSHINOYA Karuizawa Lodge
HOSHINOYA Lodge
HOSHINOYA Karuizawa Lodge
HOSHINOYA Karuizawa Karuizawa
HOSHINOYA Karuizawa Lodge Karuizawa

Frequently asked questions

Is HOSHINOYA Karuizawa pet-friendly?

No, pets are not allowed at this property.

How much is parking at HOSHINOYA Karuizawa?

Self parking is free at this property.

What time is check-in at HOSHINOYA Karuizawa?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at HOSHINOYA Karuizawa?

Check-out is at noon.

Where is HOSHINOYA Karuizawa located?

This family-friendly Karuizawa lodge is located on the boardwalk/promenade, within a 10-minute walk of Harnile Terrace and Hoshino Onsen Hot Spring. Karuizawa Wild Bird Sanctuary and Karuizawa Kogen Church are also within 15 minutes.

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HOSHINOYA Karuizawa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 137 out of 189 reviews
Rating 8 - Good. 34 out of 189 reviews
Rating 6 - Okay. 10 out of 189 reviews
Rating 4 - Poor. 5 out of 189 reviews
Rating 2 - Terrible. 3 out of 189 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Luis Hernando

Liked: Cleanliness, staff & service, property conditions & facilities
Very relaxing location.
Stayed 2 nights in Jan 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquil hotel with ample space for relaxation throughout the property. Free car service in and out, even has a kids playroom that helped to entertain my young 15mo while my husband and I took turns for onsen. Great service and also in room dining.
Stayed 2 nights in Jan 2025

10/10 Excellent

Candice Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay thoroughly! Hope to revisit in the future.
Stayed 2 nights in Oct 2024

10/10 Excellent

Chun Seng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my husband and I celebrated our wedding anniversary at Hoshinoya Karuizawa. We had a wonderful stay. The onsen within the hotel was really good. Both of us enjoyed the facilities. We would like to especially thank the staff Miyu( dining),Saru, Takahashi(spa) and Leo san (front desk ) who took care of us during our stay .
Stayed 3 nights in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A magical setting—tranquil, relaxing and so beautiful!
Stayed 2 nights in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, room comfort
HOSHINOYA resort is a great place for relaxation. The environment filled with natural forest and maple trees. The service was exceptional. However, there were mosquitoes problem possibly harvested by the pond in the property. Hopefully the hotel can find solution to help with this problem. Otherwise, this resort is beautiful, quiet, and comfortable.
Stayed 3 nights in Nov 2024

10/10 Excellent

Foon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay at Hoshinoya Karuizawa
Nice property. Amazing surrounding and environment. Friendly staff good at English. Easy accessibility from main train station.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ying Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning views and excellent hospitality
Stayed 2 nights in Nov 2023

10/10 Excellent

Chunchi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice for leisure
Stayed 2 nights in Feb 2024

8/10 Good

Anny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful and beautiful. However, lots of steep stairs and some concern for elderly travelers and overall safety.
Stayed 1 night in May 2024

10/10 Excellent

Khai Sheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and pleasant to talk to. The place is steeped in culture and has a long history.
Stayed 2 nights in Mar 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a peaceful place...you don't have TV and cables here. It has a bueatiful garden with multiple ponds. The bath facility is so so. Do not expect too much. This is the place for meditation and not-think-anything. The room price is going up too much if you not reserve earlier than you expect.
Stayed 2 nights in Sep 2024

10/10 Excellent

Cristiane

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous property, excellent service
Stayed 2 nights in Jun 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities
Beautiful resort. So pretty during Autumn season. Come here to enjoy the scenery and slow things down. We really enjoyed the breakfast and onsen facility here. Love their afternoon tea and sake bar!
Stayed 2 nights in Nov 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, wonderful public onsen, and excellent restaurant. Very peaceful location. While I loved my room (which was high up and overlooked the forest), it involved climbing some very steep stairs. Travelers with mobility issues should be careful about which rooms they reserve. I stayed two nights and wish that I had stayed three.
Stayed 2 nights in May 2024

10/10 Excellent

WING YEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s just purely amazing. Book a stay here, you won’t regret.
Stayed 2 nights in Jan 2024

8/10 Good

Yan Ting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water side room is spacious and the balcony is nice, you can see and listen the stream running and ducks swimming along. However, some rooms are near the walkway and you can see people walking along the stream, (I.e. they can see you as well) and gardener would be working in the morning which produces some noises. Staff are helpful and getting a taxi to stroll around for sightseeing is easy. You can either call the hotel car to travel around the hotel district or just on foot. The area is best for avoiding heat from summer.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t ask for more. Gorgeous setting, huge verdant garden, big elegant rooms, amazing facilities including two onsens. Just magnificent. Perfect.
Stayed 3 nights in Apr 2024

10/10 Excellent

QIYU

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good but we couldn’t get a spot at the restaurant in the hotel.
Stayed 2 nights in Jul 2023

10/10 Excellent

Wong Chun Man

Liked: Cleanliness, staff & service, property conditions & facilities
Decent and elegant.
Stayed 2 nights in Aug 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The parking area is a bit far from the place we stayed, requiring us to take a shuttle bus. If we return to the hotel late at night, we will have to walk back on foot, which is quite inconvenient.
Stayed 3 nights in Feb 2024

8/10 Good

Lemin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It'll be better if this property is more accessible from JR station. No one wants to wait in the cold wind for 20mins to wait for a bus or taxi.
Stayed 2 nights in Oct 2023

8/10 Good

kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There are too many steps and stairs and no elevator the hotel is not suitable for handcapped person and seniors.
Stayed 2 nights in Oct 2023

6/10 Okay

Tem

Liked: Cleanliness, staff & service
We are over 85 year old couples and they assigned our room in third floor. Unfortunately no elevator. So we asked first floor instead but were asked for extra charge for over ¥52700 We finally took second floor without extra charge. We are disappointed that one of the best hotel around the world without elevators
Stayed 2 nights in Nov 2023

10/10 Excellent

Wing yin

Liked: Cleanliness, staff & service, property conditions & facilities
I thought it’s not really friendly for the disabled people and old people,as me I boken my leg ,and then my booking is in the third floor. But the staff told me it’s the second floor. But actually it’s should be the third floor. And didn’t help me to change to the first floor. And as I look around it’s not full actually. But the stuff didn’t help me to change to the first floor.so I didn’t had to walk around the resort area. And didn’t go to use those onsen,because of I need to upstairs and downstairs. It’s really hard for me to do. But the stuff is really helpful and nice to us. And at the last day I can walk a little.then I found out the lounge is free for the Guest have some local snacks and coffee and juice,but one of my suggestions is should be serve the fresh Mike to the guest as well. Because not everyone like to drink black coffee and not everyone like to use the Mama coffe creamer!and in this morning they have some famous cake in Japan serve for the Guest. Not bad,but it’s really too sweet for us.
Stayed 2 nights in Feb 2024