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"Stayed a night. 10 min walk to Karuizawa station. Nice and cosy. Small 3 storey hotel/inn. Simple but good breakfast included. "

"Staff was very friendly and accommodating since i had to check out before the available checkout time. Clean waa absolutely spacious and clean. Love having my own open air bath! I definitely would come back fo spend more time there."

"Wonderful hotel with good food options and an on-site onsen."

"Great resort but a bit older style and window is single pane so cold air still seeps thru the hobby and hallway area. Some of the ceiling and walls are cracking and stains. The resort has family friendly things to do like ping pong and arcade area. The hot spa was pretty good. Breakfast is a great experience. Overall, good experience. "

"Extremely nice staff. Room was comfortable and clean. "

"Staff are very professional, dedicated and polite"

"Our stay at the hotel was fantastic. The room was clean and well-maintained, and the onsen offered both private and public options, both of which were excellent. The breakfast and dinner were delicious. Highly recommend this hotel to anyone visiting Kusatsu Onsen town."

"Very good!"

"I closed this hotel due to my last stay at APA Asakusa, Tokyo. The APA hotel and crew again made my trip very easy. From check-in to luggage service, the staff smiled sincerely and with very polite gestures. The room is very spacious given the superb location , I found all the amenities clean and up to date. 5 stars ? I would give it a 10. "