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"It was good. The room was spacious and the service we got from the staff pre and at check-in are flawless. It can be a bit of a challenge to get to the hotel from JR Kumamoto station with luggage as the tram is always full of people the station. But I really like the fact that it's close to the shotengai area and there are a lot of shops, restaurants and game centres around. "

"Though hard to find a location from the google map hotel was great. Especially I enjoyed the hot spring."

"A very good hotel for self-driving tourists."

"The breakfast buffet, had a lot of options to eat from. They also had horse meat ? Yum "

"Very nice place, clean and easy to access to anywhere nearby, especially for the Kumamoto Castle. Will come back when I will be here again! Highly recommended."

"Very clean room and friendly front desk service"

"Fabulous location for public transport shopping and dining"

"Staff was excellent very polite & accommodating, property was very clean the entire building inside & out. No complaints 10/10 would recommend when staying in Kumamoto "

"Great location, very attentive staff. Parking was very easy as you can pay for your stay and have in/out privileges. Entering the parking lot from the back road was a little more difficult since it is narrow and busy during the daytime"