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"Staff helpful and pleasant"

"The family room 42 was excellent with 2 bedrooms, 2 bathrooms and a lounge area . Very roomy and comfortable "

"Fabulous and wonderful. Great hotel, great staff, great location."

"This is a great hotel clean and central but most of all lovely staff who are professional and efficient but also kind and friendly which makes for a relaxed atmosphere. It might be a bit dated in decor but it’s still smart and well looked after. I’ve been several times and would always stay here if in York "

"Lovely hotel ,friendly ,efficient staff .Very kind and considerate to elderly clientelle. Central for sightseeing "

"A modern hotel. Clean and well cared for. Staff were friendly and helpful. Breakfast was superb with an excellent range of hot and cold food on offer. 10 minutes walk along Piccadilly to the Town Centre with a full range of resturants and pubs. Its quite along walk from the Railway Station, so I would suggest either a taxi or public transport, particularly with cases."

"Staff all very friendly and helpful from reception to restaurant staff Food was excellent and of a high quality . This was from the set price menu The room was well equipped and comfortable"

"The hotel is in an excellent location near Micklegate and only a 5-10 minute gentle stroll into the town centre. There are a host of restaurants and pubs in the immediate locale. Whilst we didn’t eat at the hotel, the room was spacious and furnished to a high standard. The staff were uniformly friendly and helpful."

"The room was so nice with the balcony overlooking the race course so nice, we had a lovely stay."