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"It was very quiet and clean. The staff was wonderful and always smiling. Excellent service."

"The pool and gym were wonderful amenities, the pool side rooms have a beautiful view. The staff are very helpful and kind. Room service was useful and delicious. Not very walkable or close to downtown. "

"Rooms are so clean and breakfast people amazing"

"Falta equipar mas la habitacion. No hay espacio para desempacar no hay ganchos para colgar el sanitario no tiene ventilacion el ventilador no funciona"

"Beautiful property! Quiet and serene but you can easily walk into town within minutes. I absolutely loved my private cabin."

"👍"

"The hotel itself is good. A bit expensive. The area used to be 'nice' outside. Now too much trafic. The sidewalks and street in the surrounding area must be updated and make new ans clean. I think I may stay in a hotel of compatible quality and service but that is not so crowded. The area has to improve to change my mind. At least have available better prices for repeat customers like me."

"Wow ! Great location in Pereira and such a good value for the price ! An hotel like this in the U.S or Canada is at least 2 times the price ! Great free breakfast, very nice roof top restaurant and jacuzzis ! Right in front of plaza Bolivar Pereira ! "

"The hotel’s location is superb, being very close to Parque del Café, which made our visit incredibly convenient. The beautiful grounds are a standout feature, with meticulously maintained gardens, a lovely variety of plants, and a charming array of animals that added a special touch to the surroundings. The facilities were wonderful, especially the chapel, bar with a pool table, and arcade games, offering entertainment for all ages. The service was exemplary—every staff member we encountered was not only friendly and welcoming but went above and beyond to ensure our comfort. The team was especially accommodating with the dietary needs of the vegetarians in our group, providing thoughtful options. When my mum had an accident during our stay, the staff responded immediately and with great care, providing assistance and a wheelchair without hesitation. It was incredibly reassuring to know that such attentive and kind service was available when we needed it most. While the rooms are simple, they are spacious and impeccably clean, offering a comfortable environment for a restful stay. Overall, it was a fantastic experience, and I would highly recommend this hotel for anyone seeking a peaceful and welcoming place to stay."