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"The staff was very helpful and friendly. The location is central, and I did need a car service for all my day trips. The room was very comfortable and clean. "

"The property was very clean and the staff was hospitable."

"Great place for kids "

"The staff was really outstanding. Yimmy in reception went out of his way to help me with all of my errands, arranging transportation and obtaining directions."

"The hotel’s location is superb, being very close to Parque del Café, which made our visit incredibly convenient. The beautiful grounds are a standout feature, with meticulously maintained gardens, a lovely variety of plants, and a charming array of animals that added a special touch to the surroundings. The facilities were wonderful, especially the chapel, bar with a pool table, and arcade games, offering entertainment for all ages. The service was exemplary—every staff member we encountered was not only friendly and welcoming but went above and beyond to ensure our comfort. The team was especially accommodating with the dietary needs of the vegetarians in our group, providing thoughtful options. When my mum had an accident during our stay, the staff responded immediately and with great care, providing assistance and a wheelchair without hesitation. It was incredibly reassuring to know that such attentive and kind service was available when we needed it most. While the rooms are simple, they are spacious and impeccably clean, offering a comfortable environment for a restful stay. Overall, it was a fantastic experience, and I would highly recommend this hotel for anyone seeking a peaceful and welcoming place to stay."

"Bungalow z jacuzzi - super widok, brak problemów z ciepłą wodą, darmowy poczęstunek w pokoju "

"This hotel is one of the best i stayed in all of Colombia and the staff is very polite and very professional. The room was always so clean. I would recommend to anyone looking for a nice place in downtown Pereira."

"We had a wonderful stay. The rooms are nice, the breakfast good, and the view is wonderful. "

"Middle of nature reserve , beautiful verdant location. Wonderful included breakfast . We had dinner twice at the restaurant , was delicious and flavorful . Staff attentive. New property, some advertised facilities are not available - No spa, airport shuttle as advertised . Rooms were nice size and rustic to go with natural reserve theme .They have some issues with drainage , Bathrooms were smelly , very offputting . Room configuration bit weird - doorway to shower area . No doors to shower , only half glass door with full visibility of shower from room . Other Glass wall of shower faces outer hallway - can easily fix with some curtains. Overall nice , with a few tweaks can be better . "