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"No air conditioning or heat. Room was very warm. Bed was too firm & not very comfortable pillows. Very clean & safe though."

"The location is very convenient, and we appreciate having covered parking available, with lift directly to room floors. We also appreciate the pet-friendliness. The room was very spacious, clean and comfortable, with a convenient mini-kitchen. The bathroom was also spacious and clean. The breakfast buffet was delicious with a wide variety of fresh choices. Unfortunately, there is no restaurant for dinner, but the nearby shopping mall had several choices for dining, even on a Sunday night. We would definitely stay here again."

"The staff was well above excellent. I am planning on staying there when I return to visit in the fall of 2025. This time with my family in tow. If you want a quiet hotel near all the coastal towns and Gernika, I highly recomeend it."

"one of the best hotels I've ever stayed "

"Wonderful rooms, very clean, good breakfast, outstanding bar with pintxos, but best of all a very friendly and knowledgeable receptionists!"

"Lovely hotel in the heart of Vitoria. Nice surroundings and close to amenities "

"It was very easy to find from the motorway."

"Great location nice staff and camino bike stotrage"

"Really convenient for bus and tram, but Vitoria is also very walkable Supermarket next door, delis, cafes and wine bars, nearby Staff lovely We were very comfortable here "