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"Very nice hotel, all the staff were amazing, no complaints at all"

"They do not change linens daily"

"Great location and staff!!"

"This is an absolute gem of an hotel. The building and decoration is stunning. Our room had the most incredible floor to ceiling window with sea views. It was spacious and beautifully designed. All staff were friendly and helpful. The breakfast was great. The location is fantastic. One of the best places I've ever stayed."

"Very welcome receptionist! Good location, not far from centre. Very clean, great for budget. The hotel located 10 min walk to the bus station. "

"No physical people "

"The location is very convenient, and we appreciate having covered parking available, with lift directly to room floors. We also appreciate the pet-friendliness. The room was very spacious, clean and comfortable, with a convenient mini-kitchen. The bathroom was also spacious and clean. The breakfast buffet was delicious with a wide variety of fresh choices. Unfortunately, there is no restaurant for dinner, but the nearby shopping mall had several choices for dining, even on a Sunday night. We would definitely stay here again."

"The staff was well above excellent. I am planning on staying there when I return to visit in the fall of 2025. This time with my family in tow. If you want a quiet hotel near all the coastal towns and Gernika, I highly recomeend it."

"Lovely hotel in the heart of Vitoria. Nice surroundings and close to amenities "