Find Shopping Hotels in Monarch Beach, CA

"I think the owners and managers of this hotel are doing the Hilton Corporation a disservice . The building and common areas are very pretty . Located in a great area . For starters the front desk people were rude and not accommodating. Took a while to get our room and when we go it bathroom dirty, no covers pillows or blankets for the sofa bed . We called and went down 5 times, at 2 am they tell us they have none clean . The phone in the room and lamp did not work . The disability’s bathroom was dirty stained tiles, dirt and grime in shower head . I have photos of all this . The people that worked the breakfast were very nice and courteous , the front desks should learn from them. So we froze to death all night with no covers for the sofa bed. At the price we paid i might as well have stayed ata a Motel 8 . My husband works for hilton vacation and I have worked for my company 22 years and we own multiple Hilton hotels . This was shameful and a horrible representation of our brand."

"No thank you"

"Good"

"Great location, great price. Included breakfast. Close to restaurants and shopping. Easy on and off to the freeway."

"Location is great right on the water. Staff very friendly. Valet parking price is high IMHO. Would be helpful to have small microwave in the unit. "

"I like everything about he hotel"

"This Hyatt is always very accommodating. This is our second time staying here and have been impressed both times. "

"Front desk clerk was very helpful and fulfilled my special request for room location. The room was very spacious and clean. Very quiet. No slamming doors."

"Good and clean!"