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"Awesom personel really service minded"

"We really enjoyed our stay in Aix @ des Augustins. The location was excellent - right off Cours Mirabeau and a wonderful little square with restaurants and pubs. A little rocky start as the room with terrace I booked (via description and pictures) did not exist. I’m not sure if this was an error on Expedia or hotel description of rooms; but, I was disappointed upon arrival. We were given the deluxe room that I booked, but no terrace, just windows. I was offered the comfort room with a terrace the next morning, but the room and bath were extremely tiny and there is no elevator to the third floor. We stayed in the larger room, which was a wonderful size (with sofa and twin bed) (also the bath). With the rain, we weren’t likely to use the terrace anyway. The bath has a huge jetted tub with handheld shower and no glass, so not easy to shower. Some noise from rooms above. Carpet in room a little worn, but everything seemed clean. Bonus: the room had both a coffee pod machine and kettle for tea - website had said these only bailable in common areas, so a big plus! Beautiful common areas and very receptive and helpful staff. Would definitely recommend this hotel in Aix! "

"Beautiful property with attentive and friendly staff. I got engaged here and it was absolutely gorgeous. The room overlooked the courtyard and the grapevine field behind it. I never needed anything because the experience was so well thought out. Plus it is close to aix-en Provence which was nice if you want to go into town. My literal only began is that we weren’t fans of the restaurants for the price. We are Americans and my fiance is pretty picky, so it could be cultural differences or personal preferences. Overall this place was absolutely stunning. It felt like a dream and was easily in my top best hotel stays. Every detail was perfect from the comfort of the bed to the softness of the towels. Everything was luxurious and I highly recommend staying here. "

"The hotel was great. The room was big and nice, everything was super clean, the staff very friendly, and breakfast was very complete. Parking was very easy, in a garage that’s like one block away from the hotel, and which you pay for at the reception when you check out. The spa was also very complete and very fun. Finally, the location is perfect. You can walk around the city and reach anywhere in a few minutes. Would definitely stay again."

"Très bon accueil, cadre super et très agréable, belle ambiance, chambre (appartement) et literie au top !"

"La route pour arriver n'est pas la plus engageante mais le site est magnifique et passé le portail le contraste est donc garanti. Très bon accueil, des services de qualité tant dans la chambre qu'au restaurant. Excellent séjour."

"Comfort place "

"Probleme with the heater "

"The staff was great and very helpful."