Find hotels in Chelem, Mérida from SAR 143

"The property was beautiful and peaceful. They take obvious pride in the cleanliness and upkeep of the cabanas. Staff were very friendly and accommodating and handled our language barrier with great patience. Would definitely stay here again. "

"A spacious and beautiful family-owned home. Welcoming and friendly hosts, incredible service and generosity. Responsive and informative communications. Wonderful people! Wonderful vacation! We didn’t want to leave. "

"First and foremost, our on-the-ground contact Hever was the best part of this booking. He was kind, helpful, accommodating, and professional. We loved working with him and would happily do so again. However, the house itself left a lot to be desired. It's in a still-being-built townhouse complex and there was construction noise throughout the day, even on weekends. The design of the house is nice but no effort has been made to provide quality furnishings. The beds are uncomfortable, the sheets are like paper, and the couch is small and cheap. The wifi was strong enough (usually) for one person to work remotely, but rarely two. The kitchen supplies were also really low-quality. We had hoped to spend some time at the actual beach but to get there without a car you have to walk 15 minutes down a BUSY road, alongside dilapidated and abandoned homes. We went once and weren't impressed. Worst of all, the management company (Vacasa) was absolutely terrible to work with. Before the trip, we tried add one day at the end of our stay. However, they quoted us 3x the amount that was listed on the website -- which equated to more than 10% of the total stay (which was three weeks). They told us it was because of "dynamic pricing" and they couldn't help us at all -- despite the fact that we checked the website multiple times a day and it always showed us the same low price. We spoke to half a dozen Vacasa helpdesk people and they all tried to gaslight us. Will never stay in Vacasa again."

"Hermosa propiedad de fácil acceso a la orilla del mar, instalaciones limpias y amplias, la atención del staff muy cordial en todo momento."

"Beautiful house in a newly built subdivision. Support staff is good. Overall 10 out of 10 going back next year to the same house"

"Our two families (9 people, kids aged 9-14) had an amazing time in our week here. The house is perfect, plenty of space for everyone and with everything you need to cook and enjoy the beautiful outside spaces as well. We adventured to progreso, chuburna beach, and ate at coastal cafe in chelem. "

"We love the property. The landscape of the yard is beautiful and relaxing. The units are very well kept and so very comfortable. You have the option of sitting with an amazing ocean view or sunning by the wonderful pool ….thumbs up! The host is personable and took such good care of us. I would recommend this rental100% to have an amazing experience."

"My husband and I and our 2 teens 18 & 16 stayed here for 10 nights. We had a wonderful relaxing time. We definitely recommend this place. Costco is 35 minutes away and so many other store so close to get all you need. "

"Good communication with baphu, pretty place,near to progreso where you can buy your groceries, the house have a nice kitchen utensils 👌💕"