Candeo Hotels Matsuyama Okaido

3.0 star property
Hotel with spa services, near Dogo Onsen

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Photo gallery for Candeo Hotels Matsuyama Okaido

Spa
Reception
Lounge
Interior entrance
Spa

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

Superior Sofa Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 20 sq m
  • Hill view
  • Sleeps 4
  • 2 Twin Beds

Superior Sofa King Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Sofa King Room, Non Smoking (For 1 Adult)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 17 sq m
  • City view
  • Sleeps 1
  • 1 King Bed

Executive Room, Non Smoking (Sofa King)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Wide-Desk Double Room, Non Smoking (For 1 Adult)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 17 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

Superior Sofa Double Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Superior Sofa Twin Room, Non Smoking (For 1 Adult)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 20 sq m
  • Hill view
  • Sleeps 1
  • 2 Twin Beds

Superior Sofa Double Room, Non Smoking (For 1 Adult)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 17 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

Similar properties

About the neighborhood

Map
2 Chome-5-12 Okaido, Matsuyama, Ehime-ken, 790-0004

What's nearby

  • Matsuyama Castle Ropeway - 6 min walk - 0.6 km
  • Matsuyama Castle - 12 min walk - 1.1 km
  • Dogo Park - 3 min drive - 2.4 km
  • Shiki Memorial Museum - 3 min drive - 2.6 km
  • Dogo Onsen - 3 min drive - 2.7 km

Getting around

  • Matsuyama Kume Station - 5 min drive
  • Dogo Onsen Tram Stop - 8 min drive
  • Matsuyama Airport (MYJ) - 18 min drive

Restaurants

  • ‪つけめん 蔵木 - ‬2 min walk
  • ‪麺鮮醤油房周平 - ‬1 min walk
  • ‪ricarica - ‬1 min walk
  • ‪Live Cafe Bar ものおと - ‬1 min walk
  • ‪びいどろ - ‬1 min walk

About this property

Candeo Hotels Matsuyama Okaido

Hotel near Dogo Onsen
You can look forward to shopping on site, dry cleaning/laundry services, and a bar at Candeo Hotels Matsuyama Okaido. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), a 24-hour front desk, and an elevator
  • Multilingual staff and a vending machine
  • Guest reviews give top marks for the helpful staff
Room features
All 215 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.
More amenities include:
  • Bidets, free toiletries, and hair dryers
  • 40-inch LCD TVs with digital channels
  • Wardrobes/closets, refrigerators, and electric kettles

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–9:30 AM: JPY 1980 for adults and JPY 1430 for children
  • 1 bar

Things to do

  • Shopping
  • Spa services

Family friendly

  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • Elevator
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 40-inch LCD TV
  • Digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Desk
  • In-room massage
  • Slippers
  • Soundproofing
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for full breakfast: approximately JPY 1980 for adults and JPY 1430 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Candeo Hotels Matsuyama Okaido Hotel
Candeo Hotels Okaido Hotel
Candeo Hotels Matsuyama Okaido
Candeo Hotels Okaido
Candeo Hotels Matsuyama Okaido Hotel
Candeo Hotels Matsuyama Okaido Matsuyama
Candeo Hotels Matsuyama Okaido Hotel Matsuyama

Frequently asked questions

Is Candeo Hotels Matsuyama Okaido pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Candeo Hotels Matsuyama Okaido?

Candeo Hotels Matsuyama Okaido doesn't offer parking.

What time is check-in at Candeo Hotels Matsuyama Okaido?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Candeo Hotels Matsuyama Okaido?

Check-out is at 11 AM.

Where is Candeo Hotels Matsuyama Okaido located?

Located in Okaido, this hotel is steps from Akiyama Brothers Birthplace and 1.5 mi (2.4 km) from Dogo Onsen. Saka no Ue no Kumo Museum and Bansuiso are also within 10 minutes. Dogo Onsen Tram Stop is 25 minutes by foot and Matsuyama Station is 25 minutes.

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Candeo Hotels Matsuyama Okaido Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 530 out of 1000 reviews
Rating 8 - Good. 354 out of 1000 reviews
Rating 6 - Okay. 67 out of 1000 reviews
Rating 4 - Poor. 32 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jarome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice quiet place to stay for a day trip or longer :)
Stayed 1 night in Nov 2024

10/10 Excellent

?

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 1 night in Dec 2024

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Matsuyama
Everything was very clean and nice. There was a very good selection of Japanese breakfast items and great views from the eating area. The staff was very welcoming and there was one person that spoke good English to help with questions. The room was a little small, but very clean and comfortable. Hotel is located right in the center of the downtown area and a very short walk from the okaido shopping area. Easy access to lots of different food and shops.
Stayed 3 nights in Oct 2024

8/10 Good

Anika

Liked: Cleanliness, staff & service, room comfort
Rooms feel a bit dated and stuffy
We were impressed when entering the hotel as the lobby was new and spacious. The rooms however are small and feel a bit dated. The bathroom had a smell. The windows cannot be opened hence it always feels a bit moist and stuffy in the room. The staff at the reception was excellent and very helpful. 5 stars for them!
Stayed 3 nights in Nov 2024

8/10 Good

Neslihan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem I faced is the level of English with the staff. They can easily introduce the rapid translator to make life easy both for customer as well as staff
Stayed 2 nights in Nov 2024

8/10 Good

Koji

Liked: Staff & service, amenities
Smell is a very little but it can be cleaned to take badly odor.
Stayed 2 nights in Oct 2024

6/10 Okay

まり

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
連泊しましたが初日の夜、隣りか向かいか不明ですが、深夜1時2時頃まで外国人の会話がなりやまなくて朝まで続くのか不安になりました。他は清掃スタッフさんが積極的に挨拶をされたり、朝ごはんは美味しく品数も多く、連日メニューか変わっていたので満足でした。 ありがとうございました。
Stayed 2 nights in Mar 2025

8/10 Good

TAKAYUKI

Liked: Cleanliness
Stayed 2 nights in Mar 2025

8/10 Good

KOHEI

Liked: Cleanliness, amenities, property conditions & facilities
立地上駐車場併設は難しい為、提携駐車場がありとても助かりました。
Stayed 2 nights in Mar 2025

6/10 Okay

のりこ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事に出るのも 大街道が近いので便利
Stayed 1 night in Mar 2025

8/10 Good

YUKINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スパがいつでも入れて良かった。
Stayed 1 night in Mar 2025

10/10 Excellent

Sachiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

??

Liked: Cleanliness, staff & service, property conditions & facilities
13階での朝食は見晴らしも良くより美味しくいただけました。
Stayed 1 night in Mar 2025

10/10 Excellent

SANGHO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
이동이 편하고 무료스파가 있어서 좋음
Stayed 2 nights in Mar 2025

10/10 Excellent

??

朝食がとても良かったです。
Stayed 1 night in Feb 2025

8/10 Good

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
周辺に飲食店多く立地が良いので使いやすい。特に露天風呂は最高です。 朝食のご飯がいつも柔らか過ぎでベタベタで好みじゃないけど。あれは何人向けなのか。。。
Stayed 1 night in Feb 2025

8/10 Good

こうた

Liked: Cleanliness, staff & service, property conditions & facilities
良かったです
Stayed 1 night in Feb 2025

10/10 Excellent

Akemi

Liked: Cleanliness, staff & service, property conditions & facilities
フロント対応が良かったです
Stayed 1 night in Feb 2025

8/10 Good

サチコ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

??

Liked: Cleanliness, staff & service, property conditions & facilities
大学受験の前泊で利用することを伝えていたところ、チェックインの時にスタッフの方にメッセージをいただきました。初めての土地、受験前日の中、親子で心温まる宿泊ができました。 ありがとうございました。
Stayed 1 night in Feb 2025

10/10 Excellent

ji-hoon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
vey
Stayed 2 nights in Feb 2025

10/10 Excellent

yukihisa

Liked: Cleanliness, property conditions & facilities
お風呂は最高
Stayed 1 night in Feb 2025

10/10 Excellent

チエコ

Liked: Cleanliness, staff & service, property conditions & facilities
連休の初日利用。 格安ホテルと道後の中間くらいのお値段。 部屋はセンスいいし、朝食ビュッフェは、本当に良かった。人気ホテルなのに週末にも関わらずコスパよく、一緒に宿泊した県外のお友達も大満足だったようです。 車は近隣の提携駐車場に停めて、チェックイン時に1000円支払います。チェックインしてから翌日12時まで停めていいってことで、9時半にホテルを出発。歩いてロープウェイ街を散策し、リフトで松山城を楽しむことができました。 夜は居酒屋で飲食したから衣服が臭くなってしまった。クローゼットの代わりに、剥き出しの衣服ハンガーがたくさん(私の部屋には6個も)あって、しかも全長1mくらいある。 スプレータイプの消臭剤付きで、マジ助けられました。 大浴場へ22時に行ったら予想通りの混み具合で、入り口からすでに渋滞。夜は断念。 外国人家族が非常に多かったですね。中国、韓国、英語圏ではない会話も様々でした。 その日は、お部屋のお風呂を利用。 お湯に浸かったから気づいたけど、浴室壁の四隅に小さなカビがあって、こういうの見つけるとちょっと悲しいですね。 早起きできたので、5時半くらいに大浴場に行くと、数名のお客さんが居て、ゆったり楽しめた。 ホテルオリジナルのシャンプー、ボディソープは大浴場やお部屋のものと共通でした。ご安心ください。ギシギシにはなりませんでした。 また、大浴場にはクレンジングまで完備していた。欲しいと思っていた物がほぼ揃っているホテルでした。 チェックアウトは、受付近くのボックスに鍵を返却して帰るだけ。めっちゃ楽チン。 総じて良いホテルでした。
Stayed 1 night in Feb 2025

6/10 Okay

カツヒサ

Liked: Cleanliness, staff & service, amenities
朝のご飯が柔らかすぎ
Stayed 1 night in Feb 2025

10/10 Excellent

Yoshie

Liked: Property conditions & facilities
駐車場は4箇所回り、ようやくとめられました。 最後の1箇所も残り1台でヒヤヒヤしました。 この日は特別に何かあって駐車場が少なかったのかもしれませんが、 事前に詳しく教えていただければありがたかったです。
Stayed 1 night in Feb 2025