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"Very good service "

"Was clean and quiet "

"Front desk clerk was so sweet and friendly... Hotel is very clean and very well maintained.. "

"The room looked like it was recently upgraded. Very well done. Clean and comfortable. Everything was well stocked. We will book a room the next time we are in town. "

"I stay here every year when I’m in Syracuse for a trade show. This year I was a little surprised that they were under massive construction and wasn’t noted before I arrived but excited to see the new upgrades. Their customer service is better than any 5 star hotel I’ve stayed at. It snowed (like it always does in Syracuse) and when I went out to my truck I realized my truck windows were cleaned off, then I looked around the parking lot and saw they did everyone’s. Top notch!! Very appreciated "

"Let me first start with the snow, 28 inches and counting. It’s important to mention that as when we arrived in white out conditions to visit SUNY Oswego, we were tired and worried. I rushed into the lobby to check in. The owner and manager, Rajesh Modi, was there. He finished with the other check in and then started the check in with me. Somehow I booked a smoking room, and I don’t smoke. When checking in he confirmed the room, said, you don’t smoke? Let me change the room for you. I was relieved. Then we chatted about the storm and reason for my visit. I mentioned my child and he said, but you have a single queen, let me fix this for you and did with no extra charge. He explained the area, gave me a map. States that the room had heat running high for me so we would up quickly. It was so reassuring and comforting. He was knowledgeable, gentle and professional. The room is super clean, WiFi accessible with no issues, restaurants and shopping nearby. He really took the time to make a bad situation better. We were comfortable and warm and safe. In the morning, another 12 inches of snow, but everything was shoveled and plowed. Although I’m a light sleeper, I heard nothing outside the window. Amazing!! I would definitely stay here again!"

"Clean room and nice staff."

"I loved the jetted tub, the bed was quite comfortable as well."

"Not very accommodating "