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"Super helpful staff, relocated me with no questions asked due to noisy guests. "

"Ian at the front desk was very relatable and friendly. One of the best front desk we have had in our travels. And also Suzanne at the breakfast area was always going above and beyond to make sure everything was cleaned and stocked. Awesome staff=an awesome stay! "

"Clean and comfortable, staff was all excellent and friendly. "

"Friendly and professional staff. Close to many conveniences. "

"It is a very nice place to stay for the night. Will definitely stay here again. "

"Great place to stay when in Oswego "

"Older rooms but clean. Our heater made alot of noise so it wasnt best night sleep. But room was clean and awesome view!"

"I stay here every year when I’m in Syracuse for a trade show. This year I was a little surprised that they were under massive construction and wasn’t noted before I arrived but excited to see the new upgrades. Their customer service is better than any 5 star hotel I’ve stayed at. It snowed (like it always does in Syracuse) and when I went out to my truck I realized my truck windows were cleaned off, then I looked around the parking lot and saw they did everyone’s. Top notch!! Very appreciated "

"Let me first start with the snow, 28 inches and counting. It’s important to mention that as when we arrived in white out conditions to visit SUNY Oswego, we were tired and worried. I rushed into the lobby to check in. The owner and manager, Rajesh Modi, was there. He finished with the other check in and then started the check in with me. Somehow I booked a smoking room, and I don’t smoke. When checking in he confirmed the room, said, you don’t smoke? Let me change the room for you. I was relieved. Then we chatted about the storm and reason for my visit. I mentioned my child and he said, but you have a single queen, let me fix this for you and did with no extra charge. He explained the area, gave me a map. States that the room had heat running high for me so we would up quickly. It was so reassuring and comforting. He was knowledgeable, gentle and professional. The room is super clean, WiFi accessible with no issues, restaurants and shopping nearby. He really took the time to make a bad situation better. We were comfortable and warm and safe. In the morning, another 12 inches of snow, but everything was shoveled and plowed. Although I’m a light sleeper, I heard nothing outside the window. Amazing!! I would definitely stay here again!"