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"Staff bent over backwards to cater to our needs which had changed since first booking. All staff very friendly and efficient. Would definitely stay again. "

"Couldn't fault it.had a room with a balcony and jacuzzi bath.only thing i didnt like was no bathrobes had to pay extra !"

"Overnight stay, very comfortable, had everything we need"

"Easy parking, lovely clean hotel with lots of amenities "

"We chose this hotel based on the good reviews. Staff were really friendly & very attentive to our needs. We were given the option to pay for an upgrade at a discounted price but we chose to stay in the room we had originally selected. The room was a good size, modern, clean & comfortable. There were treats in the room which were replenished when our room was cleaned. The bathroom was really modern and had all the toiletries you’d need. Location was good too, Grosvenor Park was just across the road and the main town centre was a few minutes walk away. We left our car in Pepper St car park for 48hours and paid the hotel discounted rate of £24 when we left. Would highly recommend this hotel, we loved it. "

"Staff were friendly, dinner and breakfast were exceptional. The room was comfortable and spacious for a family of four. Spa was outstanding and the children enjoyed the adventure hunt. A great place to stay!"

"The hotel is beautiful ! It has kept its art deco style beautifully .we had a double bed bedroom which faced the front -this room was immaculately clean and had bath robes etc in there too . The breakfast was plentiful and really tasty ! The staff across the whole hotel were really helpful and we were welcomed with a smile by everyone ! "

"Nice hotel and staff warm and welcoming, nothing to much bother. Breakfast was good plenty of options. Used the leisure facilities a bit dated but perfectly fine. Would stay again if in the area"

"Hotel was great if a little dated and in need of a little maintance. The room was clean and comfortable but thre were some chips in the bath enamel and a broken window pane in the historic window. Staff were great. Hotel met all my needs comfy and central"