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"It's hard staying anywhere else after staying here. The service is exceptional, the spa and fitness center are amazing. The brunch, extravagant. Hope to come back!"

"The airport transfer is wonderful "

"To say the least this hotel is without doubt the best of the best. There is not a single thing that is not extremely great about this hotel. I rate it 6 stars 1 level above every other hotel i have ever stayed at including a tough competior the Grand Hyatt. They are good the Grand Westdide is GREAT. I want to thank them for how comfortable, safe, welcomed they made me feel during my stay of 15 consecutive days this present month of March 2025. Staff there are a group of friendly caring exceptional people. Other hotels should sent their staff to this hotel in Manila for some on the job training on how to treat people as professional and curtious as the do. Again thank you for making me feel at home at a place and in a country far from home. "

"this is my second time ! stay in this hotel still very excellent and good service the staff are very approachable 😍"

"If anything, it is the staff that made our stay! There Wa a lady greeter at the entrance the sealed the wall for us. We were a group of 6…."

"The staffs are amazing"

"I stayed 4 nights at City Garden Grand Hotel and wish I’d stayed longer. I enjoyed everything about my stay. The suite was spacious and comfortable. I enjoyed using the fitness room. The breakfast was excellent. The best part of all is the professional, courteous and helpful staffs at front desk, restaurant and housekeeping."

"Walking distance to the airport and excellent customer service. The pool is also nice."

"Staff is super friendly "