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"Thanks to a staff who were so accomodating.great stay"

"Lovely hotel in the heart of historic Hanoi. "

"One night in Hanoi, great location next to train street and pretty central. Happy hour cocktails on the roof"

"Loved the stay at classic street ! And the staff Mia, Anna was very kind and helpful … Thank you 😃"

"This was a beautiful place to get away from the chaos of Hanoi but still be in the center of the action. Everyone was so helpful and kind. Loved the Skybar!"

"The Staff was wonderful in every aspect! Hotel was is a great location to walk the area. Restaurants close by were excellent!"

"Very nice amenities on-site (spa, gym, sauna, pool). Great dining options. Breakfast was phenomenal!"

"I love Lotte. I stayed in one of the Suites with club lounge access. The gym, the spa, and pool are wonderful. The men’s sauna and indoor pools are well maintained and cleaned regularly. The club lounge is basically free dinner in the evenings, in case you don’t want to eat out. However, the best part of the lounge was AN, who works there. She was incredibly attentive to my business and personal needs while I stayed there. I joked that she was more of a concierge. Honestly, she made the best ça phe da I had my entire years of coming to Hanoi for business. I ventured often to Pharaoh bar too during my stay. One of the best jazz clubs in Hanoi. I will definitely stay again. One warming, beware the elevators…it’s a process as you have to one elevator to another if you have club access. I got embarrassingly lost twice. "

"This hotel is lovely, great location and the staff are so attentive and helpful"