Search Residences in Llanwrthwl

"This was my first trip to this Hotel. Friendly staff on arrival and during stay. Room clean tidy and quiet and well stocked with tea milk and coffee. Air con worked and you could open the windows for some fresh sea air. I used the restaurant for my evening meal and breakfast. Food service was quick with hot and good pub food. Breakfast was great again with friendly staff. My only minor issue (third world problem) was that breakfast service didn’t start until 8am, which is a bit late if you are on business. I would definitely stay again when next on business in the area. I was initially a bit hesitant because of some pretty damming past reviews but I was very satisfied with my 1 night business stay."

"Everything was satisfactory."

"The lady who checked us in was so lovely. We had a warm welcome and the room was cosy and lovely and warm. The bed was so comfortable and we had everything we needed. Breakfast in the morning was delicious and the staff were very attentive. The dog was very welcome and he really enjoyed the stay too. I would highly recommend and we will be back soon."

"Love the Metropole.. the staff are excellent especially Spencers Brasserie staff .. food fabulous .good menu and very attentive staff. Lovely spa facilities .. good bed linen .. could do with better coffee in rooms and biscuits, also no non alco cocktails in bar.. but still had the best of times"

"Great place to stay if you're visiting Hay on Wye. Good dining options for dinner and breakfast. We loved it and stayed an extra night. "

"Great location right by the sea and a 2 minute walk into the town centre"

"Easy check in , lovely friendly staff hotel and dining will definitely stay again "

"Great pub, simple but lovely room and they did a great breakfast and dinner. "

"The room I stayed in in this beautiful building was possibly one of the most beautiful I have ever stayed in. However when it came to the service of the staff there was a lot left to be desired... and this was in no means the fault of the staff of which there were only two... to run the bar and service the needs of the guests. I did feel that it was odd that every time I called the hotel before arriving that there was never anyone manning the phone, but regardless we were not put off. If I was to visit again, I would want to know that I wouldn't have to wait at an empty bar for 12 minutes before being served (I know the 2 staff, one of which was a trainee) were busy with the dining but at £270 a night, that isn't good enough and not my problem... I don't wish to seem petty but lots of other short comings occurred like being first into the dining hall and one of last to have our order taken, waiting until the end of our starter before our drinks arrived and taking far too long to reseat us when my wife couldn't read the menu because of the dim light. I get that there was only two staff and there were 10 couples in the dining room but this is a failing from a managerial point of view which I definitely didn't expect from such a seemingly highbrow establishment. "