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"The staff was super great, nice and friendly."

"This is a lovely property close to so many things in the Boston area. Everyone we came in contact at the Westin was friendly and helpful. We had a two great meals at the restaurant inside of the Westin with wonderful service. "

"This was my first time in Boston. My friend lives locally and I asked him to give me a list of the best hotels that were luxurious and in a great location. I’m so glad I chose to stay at the Langham. I arrived VERY early— 9 am. My room was not available but they gave me a key to the gym so I could exercise and freshen up. They have a full locker room, with several showers, a steam sauna (which was amazing), and many amenities. It felt great to work out after being on a long plane ride, then relaxing in the sauna, and showering. Once I was done, my room was ready (so early.) The whole facility is high class. Many lovely travelers here- wonderful, respectful guests. A few small families. The rooms were very quiet. I couldn’t hear anything outside my room. The bed was extremely comfortable. I stayed 3 nights and had wonderful sleep. The room was in tip top shape with no issues. The mini bar was very nice and customizable. There was also a nice mini fridge in room. The interior design was very well done. I didn’t want to leave! The doormen were so sweet. I loved coming and going because they always smiled, talked to me, helped me with doors or bags. I felt like a queen. Every staff member- EVERY one- was exceptionally professional. I only ate in the restaurant one evening and it was also very delicious. I am a critical person that can always find something to improve and I honestly can’t say one negative thing. I stay in 5-star hotels often. The Langham is by far the best! "

"Ricky at the front desk was amazing and super helpful! 5 star service! "

"I was wonderful, we highly recommend!"

"Nice hotel. Very nice staff. Nice bar/restaurant."

"Housekeeping and front desk were amazing. When I said my fridge wasn’t working they reset something. When I asked for a fan it was letting my room. Only two negatives is the fridge never worked and the pool closed early at 9. Steven at the front doors was fantastic and so friendly!!!"

"Amazing experience!!! Loved it!! Can’t wait to go back! "

"Amenities were great and the staff was better. "