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citizenM Boston Back Bay

4.0 star property
Hotel with a 24-hour fitness center, steps from Newbury Street

Choose dates to view prices

Photo gallery for citizenM Boston Back Bay

Exterior
Lobby sitting area
Room, 1 King Bed | View from room
Check-in/check-out kiosk
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Air conditioning
The current price is SAR 747
SAR 869 total
includes taxes & fees
26 May - 27 May

Room options

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, City View

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Pillowtop bed
Private bathroom
Hair dryer
Hydromassage showerhead
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Pillowtop bed
Private bathroom
Hair dryer
Hydromassage showerhead
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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SAR 944 total
includes taxes & fees
11 May - 12 May
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About the neighborhood

Map
408 Newbury street, Boston, MA, 02115

What's nearby

  • Hynes Convention Center - 6 min walk - 0.6 km
  • Northeastern University - 10 min walk - 0.9 km
  • Fenway Park - 11 min walk - 1.0 km
  • Copley Square - 14 min walk - 1.2 km
  • Boston University - 4 min drive - 4.4 km

Getting around

  • Hynes Convention Center Station - 1 min walk
  • Boston Yawkey Station - 14 min walk
  • Logan International Airport (BOS) - 20 min drive

Restaurants

  • ‪Bukowski Tavern - ‬4 min walk
  • ‪Wendy's - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Tatte Bakery & Cafe | Berklee - ‬4 min walk
  • ‪The Bebop - ‬4 min walk

About this property

citizenM Boston Back Bay

Upscale hotel near Northeastern University
A short walk from Fenway Park and Boston University, citizenM Boston Back Bay provides a coffee shop/cafe, a bar, and a 24-hour gym. The on-site restaurant, canteenM, features international cuisine. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • A TV in the lobby, smoke-free premises, and coworking spaces
  • Coffee/tea in the lobby, an elevator, and a water dispenser
Room features
All 399 rooms include comforts such as premium bedding and iPads, as well as perks like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 43-inch LED TVs with premium channels
  • Wardrobes/closets, refrigerators, and heating

Languages

English

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with premium digital channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CitizenM Boston Back Bay Hotel
CitizenM Boston Back Bay Boston
CitizenM Boston Back Bay Hotel Boston

Frequently asked questions

Is citizenM Boston Back Bay pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at citizenM Boston Back Bay?

As of 28 Rabiʻ II 2025, prices found for a 1-night stay for 2 adults at citizenM Boston Back Bay on 28 Jumada I 2025 start from $406.4, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at citizenM Boston Back Bay?

This hotel doesn't offer parking.

What time is check-in at citizenM Boston Back Bay?

Check-in begins at 2:00 PM.

What time is check-out at citizenM Boston Back Bay?

Check-out is at 11:00 AM. Late check-out is available for USD 69 (subject to availability).

Where is citizenM Boston Back Bay located?

Located in Fenway–Kenmore, this hotel is within a 10-minute walk of Newbury Street, Northeastern University, and The Shops at Prudential Center. Fenway Park and Copley Square are also within 15 minutes. Hynes Convention Center Station is only a 2-minute walk and Kenmore Station is 8 minutes.

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citizenM Boston Back Bay Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 833 out of 1055 reviews
Rating 8 - Good. 149 out of 1055 reviews
Rating 6 - Okay. 44 out of 1055 reviews
Rating 4 - Poor. 11 out of 1055 reviews
Rating 2 - Terrible. 18 out of 1055 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Malina

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Apr 2025

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, property conditions & facilities
Decor is very simple and chic, price much better than nearby hotels.
Stayed 2 nights in Apr 2025

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

Ki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended this hotel. Great location, clean and loved lobby area.
Stayed 1 night in Apr 2025

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant facilities; excellent breakfasts
Stayed 2 nights in Apr 2025

8/10 Good

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had an enjoyable stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Christopher W

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in Back Bay close to restaurants and shopping. Clean rooms and friendly staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last minute trip GREAT Value Super location
Stayed 1 night in Feb 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Mar 2025

10/10 Excellent

lewis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Beautiful views.
Stayed 1 night in Apr 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and beautiful property
Stayed 2 nights in Mar 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this place, would stay again.
Stayed 6 nights in Jan 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, clean, very comfortable!
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is brand new and very clean!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Hector

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, well appointed, super convenient location
Stayed 2 nights in Mar 2025

10/10 Excellent

Jaidene

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Janaria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, would recommend and will be staying again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jetzarely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! The room was great & perfect location!!
Stayed 1 night in Mar 2025

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay with my bestie. Would definitely recommend this place
Stayed 1 night in Apr 2025

10/10 Excellent

israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay
Stayed 2 nights in Feb 2025

10/10 Excellent

YUNJIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient and walkable location with a very cute, stylish, and fun room setup. The views are lovely too!
Stayed 1 night in Apr 2025

10/10 Excellent

Mathangi

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 5 nights in Mar 2025

10/10 Excellent

Nate

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and cozy room. Also loved the main social area/bar.
Stayed 2 nights in Mar 2025