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"We were just there one night. They were so helpful. The breakfast buffet top notch. The beds and pillows comfortable. Everything very clean. "

"I was near the elevator (first room after fire door) and there are lots of people departing all night long so it was a bit noisy but I was able to sleep"

"great staff"

"Can do better in all areas especially food"

"The staff are what makes this hotel so special. For example, we went on a game drive at the beautiful park that adjoins the hotel. There were rain showers and by the time I returned to the hotel my shoes were covered in mud. I took my shoes off and was in the lawn, trying to clean them with a stick. Your man Edward came over and offered to clean my shoes. I was so grateful for his help. A little later Edward returned my shoes, clean and free of mud. This is but one example of the above and beyond service that makes Ole Sereni a top notch, world class hotel."

"Lovely stay, would stay again gladly. Asanti!"

"Very friendly staff. Would stay again. "

"Beautiful! Highly recommend for the staff who are wonderful, the facility which is beautiful, the food, and the attention received from Evans who helped our stay with taking us shopping for our safaris since our luggage did not ever arrive at the hotel! Don't know what we would have done! Thank you for helping us out! Can't go wrong at this beautiful hotel. "