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"Clean room upon check in, friendly staff and good food"

"A very enjoyable experience if you were stuck, the staff always helped you with your problem"

"Our experience at this hotel was nothing short of exceptional! Having enjoyed several all-inclusive holidays in the past, we can confidently say this one stands out as the best by far. The variety of food options was simply incredible—there was so much to choose from that we were spoiled for choice! From an abundance of healthy dishes to excellent vegetarian options, every meal was a delight. Our room was immaculate, chic, and beautifully decorated, with a spacious and modern bathroom that exceeded our expectations. Housekeeping ensured our room was spotless every day, always adding a personal touch with their care and attentiveness. The restaurants provided top-notch service alongside an impressive selection of dishes. Every meal felt like a special occasion, leaving us consistently impressed. The hotel’s location by the sea was breathtaking. Sipping expertly crafted cocktails on the beach while enjoying the serene views was an absolute highlight. The pizza and burger station added a fun and convenient touch that we absolutely loved. If we could give this hotel more than 10 stars, we absolutely would! We're already planning to explore another Mitsis hotel in the future, thanks to this unforgettable experience. A heartfelt thank-you to the entire team for making our stay so remarkable. If we return to Crete, there’s no question—we’ll be back to stay with you again!"

"Gorgeous property with excellent views and great service. Very quiet "

"Fabulous resort. Great service, facilities and food selection. Will be back."

"Fantastic stay at Nana Princess Suites. We stayed in a private pool room with an ocean view. We had a wonderful experience from check-in to check-out. This hotel provides the highest level of attention to detail and service. One of our favorite stops in Greece. We stayed in the bed and breakfast special, and paid for our dinners which were reasonably priced. We enjoyed the private pool, ocean view, and room service options (try the American breakfast special!). An overall great stay. "

"Great hotel with lots of dining options and a great all inclusive package "

"We had an amazing time in the hotel. Thanks to all the staff for making it great. The facilities are wonderful. The views are outstanding, especially at night. I love the cabanas at the beach. They have different foods each night in the buffet restaurants. The food is great with a wide range to suit everyone. Feels everything in the hotel is done with thought, and care for the well-being of the guests. We checked in really late at night with Manus at the desk to assist us with the check-in. He welcomed us with warm smile. He was super helpful and gave us something to eat knowing we came to the hotel after a long flight. That was a warm welcome. We entered the room with amazing views at the balcony. They have made the holiday and the whole experience special for me and my partner. Thank you again! "

"Just had 5 nights at this hotel (late October) and it was wonderful. Busy enough to feel part of something, quiet enough so that there were no queues at all for food (which was plentiful, varied and delicious) and plenty of space in every area (poolside, restaurants, etc). Room was comfy, pools were lovely (if a little cold), sun loungers were plentiful, staff were great (my daughter and I did sunset yoga every day - bliss) and only a 25 minute taxi ride from Heraklion Airport. Deserves every one of it's 4 stars."