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"Upon checkin I never did get any access, confirmation, or other for the VIP ACCESS services that I was confirmed during booking. No Courtesy Beverage, nor Special Discount on Meals. Please advise, because otherwise I had high marks on the Tivoli Hotel. Thank you."

"Excellent customer service. We will be back. Thank you"

"This was an excellent property and stay! Breakfast was also fantastic."

"All in all, a good hotel. A comment about check-in: we had to ask about breakfast details because the receptionist didn’t tell us. We also couldn’t find the lifts when arrived, they need some signage as there is nothing!!!"

"Inexpensive, practical and reliable. I would definitely stay here again. Coffee-making facilities in the room would have been nice, and breakfast was on the minimal side in terms of food, but overall it’s a 9/10 from me. "

"The staff was extremely helpful and nice. Top service, felt safe and they were very professional."

"The whole experience was great and the staff was really nice "

"Nice location and helping staff."

"Great location on metro line 1 for easy access to airport and city centre, right next door to shopping centre "