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"Hotel was beautifully decorated for Christmas. Nice lobby, very nice, professional staff. Convenient for T5."

"Close to airport staff very friendly food was excellent good choice of beers "

"lovely girl at reception when we checked in. Food snd service was great at the restaurant. The only really disappointing thing was the pool was closed as this was the main reason for booking this hotel. "

"I love this property! Staff is always efficient. Morning breaks is amazing. The restaurant serves a great dinner."

"The check in staff has alway been great to deal with you. It has become my go to place when travelling through LHR(London). "

"Nice staff. Big comfortable bed"

"Staff were very helpful and professional "

"The hotel is very nice overall. There is a shuttle from the airport with a round trip at £12. Cheaper than a taxi. The lobby, restaurant, bar area, and lounge are fairly chic. Makes you feel luxurious even if you’re travelling for business. Most importantly, the room was immaculately clean and well-decorated. The bed was very comfortable. Slept soundly. It was a bit cold temperature-wise, even with the heat on—but turning the heat off, actually raised the temperature by several degrees—just by keeping the lights on for a couple of hours. The staff was not very friendly— a bit snobbish, really, but they did what was needed. Plenty of restaurants to order from around there—a good thing, because the menu is expensive and limited."

"Great experience "