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"A convenient location close to the airport and tram stop. Reception area and room were clean. Staff friendly and efficient. Room was small but comfortable. Food okay."

"Only one night but lovely clean room and great location "

"Great hotel in a great location! Some small issues with some staff (concierge pointing us to the exit and not helping when we were noticeably struggling with luggage, concierge telling us he had no idea where we could go hear Scottish music and walking away from us, having to chase down a server to order breakfast each morning, hotel staff telling us we couldn’t ride with them in the elevator even though there was room, front desk locking us out of our room at 11am even though they told us we had late checkout at 2pm ), but when we pointed it out to them they corrected the issues. Other staff including the doorman and housekeeping were exceptional! Recommend they tell guests that they test the fire alarms every Monday between 10-11am. Fortunately housekeeping staff stopped us as we were running out of the hotel because the alarm was going off. "

"The scenery is wonderful, the medival castle transport you back in time. Very nice, definitely recommended, you won't regret it. The staff and service are very good too, rooms are clean. Very relaxing to spend a few days away from reality."

"The staff were really friendly and we got a lovely early check in. It was raining and we got umbrellas from reception. Very friendly and gave us everything we needed. "

"Great location, clean , quiet & comfortable. "

"Great hotel"

"The location is close to all the places we wanted to see (10-15min walk). We had the castle view which was nice. We were able to walk to/from the station comfortably. There are plenty of food options along the way. I highly recommend this place. The property is maintained well, the employees are helpful and the room was clean. "

"Everything was great "