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"The hotel is right downtown, which means you can hear the busy bustle from below even 10 floors up. But the views from the room are nice. I opted for the executive room which was huge with windows on two sides. Breakfast was good at the attached large restaurant. The free airport shuttle is nice. "

"The staff went out of their way to be helpful and my room was quiet and comfortable with beautiful plants outside the door. I enjoyed the breakfast with so many choices and the dinners were also delicious. I plan to stay at 5 Swiss again next year when I return to Rwanda."

"The food in the restaurant ( fusion) os expensive"

"Thumbs up to the staff who were so helpful and courteous. If you're looking for an affordable, quiet and decent place to stay, i would definitely recommend staying here. The rooms have a bit of a safari feel to them; the floors can get cold, so i would suggest carrying/wearing slippers. Make sure to request one of the rooms in front of the pool, the view is lovely at night. Also if you're looking for a ride to get you around Kigali, ask for Alphonse. The washrooms are starting to age a bit, but...

"Homely and friendly staff. The staff goes above and beyond, especially for meals. One staff member even helped me get my telephone fixed by taking me to a local electronics repair shop. I felt home…"

"Everything was perfect - the staff is the absolutely best!!!!"

"Wonderful staff, comfortable rooms and a great restaurant makes Gloria an excellent choice while staying in Kigali!"