The Manor Hotel

4.0 star property
Family-friendly Kigali hotel in Remera with 3 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Manor Hotel

Front of property - evening/night
Interior entrance
Property grounds
3 bars/lounges, poolside bar
Lobby

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Gym
    Gym
  • Room service
    Room service
  • Breakfast included
    Breakfast included
The price is SAR 412
SAR 487 total
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

Deluxe Double Room, 1 Bedroom, Golf View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
  • 250 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Single Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
  • 40 sq m
  • Sleeps 1
  • 1 Large Twin Bed

Executive Double Room

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
  • 55 sq m
  • City view
  • Sleeps 2
  • 2 King Beds OR 2 Twin Beds

Deluxe Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
  • Golf view
  • Sleeps 2
  • 1 Large Twin Bed

Similar properties

About the neighborhood

Map
KG 552 Street, Kigali, Kigali

What's nearby

  • Kigali Golf Club - 9 min walk - 0.8 km
  • Kigali Heights - 5 min drive - 3.4 km
  • BK Arena - 6 min drive - 4.2 km
  • Kigali Convention Centre - 6 min drive - 4.2 km
  • Kigali Genocide Memorial Centre - 7 min drive - 6.2 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 21 min drive

Restaurants

  • ‪Casa Keza - ‬3 min drive
  • ‪Inzora Rooftop Cafe - ‬5 min drive
  • ‪PILI PILI RESTAURANT - ‬4 min drive
  • ‪Meze Fresh - ‬6 min drive
  • ‪360° Degrees Pizza - ‬6 min drive

About this property

The Manor Hotel

Upscale family-friendly hotel near Presidential Palace Museum
Take advantage of a free breakfast buffet, an adjacent golf course, and a nightclub at The Manor Hotel. Treat yourself to a body treatment, a body scrub, or a massage at SALS' SPA, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Indian cuisine. Yoga classes and fitness classes are offered at the health club; The Manor Hotel also has a poolside bar, a free daily manager's reception, and a rooftop terrace. In addition to mini golf and a coffee shop/cafe, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-out, and supervised childcare (surcharge)
  • A gift shop, barbecue grills, and a 24-hour front desk
Room features
All guestrooms are individually furnished, and have comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with rainfall showers and designer toiletries
  • LCD TVs with premium channels
  • Refrigerators, free tea bags/instant coffee, and electric kettles

Languages

Arabic, English, French, Hindi, Swahili, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 6 AM–10 AM
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Shere Sardar
  • Marco´s
  • Silk
  • O´Connels

Things to do

  • Fitness classes
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Karaoke
  • Mini golf
  • Nightclub
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Refrigerator
  • Separate living room
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Accessible airport shuttle
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Mosquito nets
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • LCD TV
  • Premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are available for USD 20.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 4)
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Manor Hotel Kigali
Manor Kigali
The Manor Hotel Hotel
The Manor Hotel Kigali
The Manor Hotel Hotel Kigali

Frequently asked questions

Does The Manor Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is The Manor Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Manor Hotel?

Self parking is free at this property.

What time is check-in at The Manor Hotel?

Check-in start time: 1:00 PM; Check-in end time: midnight.

What time is check-out at The Manor Hotel?

Check-out is at 11 AM.

Does The Manor Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 20 per vehicle applies.

Where is The Manor Hotel located?

Located near the airport, this family-friendly hotel is 7.7 mi (12.3 km) from Presidential Palace Museum.

The Manor Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 18 out of 79 reviews" "
Rating 8 - Good. 28 out of 79 reviews" "
Rating 6 - Okay. 21 out of 79 reviews" "
Rating 4 - Poor. 8 out of 79 reviews" "
Rating 2 - Terrible. 4 out of 79 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

6/10 Okay

Christopher

Liked: Cleanliness
View of the golf course. Large shower/bath/toilet, verandah. Swimming pool, outside seating areas.
Stayed 4 nights in Jul 2024

2/10 Terrible

Jimmy Bernard

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 7 nights in May 2024

6/10 Okay

Michel, Kalamazoo

Liked: Staff & service
Disliked: Amenities
The place has great potential. A few things can be improved to make it better. The breakfast is basic, there is less things to eat each day. The food at restaurants is overcharged based on what you can find at nearby and better restaurants. Room are comfortable but amenities in room is lacking.. eg: there was only 2 hangers. Sanitary equipment is very old and outdated in bathrooms etc. The few improvements can give the place a better reputation and attract more customers.
Stayed 8 nights in Dec 2023

6/10 Okay

Fergus

Traveled with partner
Liked: Cleanliness, staff & service
Noise and owner using hotel for other business, like swimming lessons for kids.
Stayed 5 nights in Mar 2022

8/10 Good

Eduardo

Stayed 6 nights in May 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Mar 2021

4/10 Poor

Mansoor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing non-stay
Was brought to the hotel and asked to pay for the transport which they did not say how much before the transport. Then they told us they are full and sent us to another hotel which I paid for that hotel and asked for them to make sure hotels.com does not charge me. Did not do that for me. Poor management and support.
Stayed 1 night in Nov 2020

8/10 Good

Eduardo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Great value for business stays.
Stayed 2 nights in Nov 2020

8/10 Good

Joakim

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Friendly staff butt worn down
Staff is very friendly and helpful. The hotel itself could be in better condition. It’s clean and all but everything is quite worn down.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The balcony was so nice to have. The outdoor music was quite loud while I was in my room. The dining was so nice open to the outdoors. The service was more than perfect!
Stayed 5 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 11 nights in Oct 2019

2/10 Terrible

Verified traveler

Traveled with group, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
I think this property has recently changed ownership or management since we last stayed there in 2017. It’s poorly run, terrible Management. The pictures on this site are misleading are not what the place looks like. Their rooms were nasty, mold in the showers, poor drainage, unvaccumed rooms. It was just a terrible experience.
Stayed 2 nights in Aug 2019

6/10 Okay

Julie

Liked: Cleanliness, staff & service
Great service friendly staff needs s makeover
The hotel needs to be updated however the staff were incredible. Restaurants good.new atmosphere
Stayed 12 nights in Aug 2019

8/10 Good

yogesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
It was comfortable
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities
Very friendly and well mannered staff. Keep up the good work !
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
good bones, good staff, bathroom updates suggested
This hotel is tucked away in a quiet residential area. It was ideal for adjusting to the time change. It does require taxis to head to any points of interest. The food was good, and the staff was very kind and helpful. Our room needed updating (particularly the bathroom) but was very spacious and we had a beautiful view of the Rwandan hills.
Stayed 2 nights in Nov 2018

10/10 Excellent

Tricia, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff was great! beautiful view of the city. I would highly recommend this hotel.
Stayed 1 night in Nov 2018

6/10 Okay

Anneke, Mombasa

Liked: Staff & service
Disliked: Property conditions & facilities
Very friendly staff. Rooms old fashioned. Nice city view from the balcony.
Stayed 2 nights in Sep 2018

10/10 Excellent

Dr Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
We were very satisfied about the service and the standard of the place
Stayed 8 nights in May 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Some amazing photoshop done on the photos... place is falling apart, from shower heads to doorknobs... few staying here so while the staff were friendly, they hover around and watch your every move, impossible to relax. Does not match the price, 40 bucks maximum, even in Kigali. I left early. Beware the reviews, take a glance and you’ll see some patterns that arise suspicions of how genuine they are.
Stayed 4 nights in May 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dated and overpriced.
This hotel is so overrated. It's old and dumpy, although the beds were clean and comfortable and the staff were extremely friendly. In general though, the rooms are old and smell musty. There's no working elevator so you have to take mazes of stairs to the rooms. My first room had a leak in the ceiling which led to dripping all night. The shower was also spraying into the room. There are like 5-6 restaurants and bars in the place, but almost all empty except for 1-2 people. It may have been glorious back in the day, but now it's dated and overpriced.
Stayed 4 nights in Mar 2018

10/10 Excellent

Abdul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
relax in Kigali
Trip was amazing to Kigali The Manor Hotel was a bonus the staff was so polite and kind at all times Staying at the manor hotel was wonderful very good food and service
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel with friendly staff and good facilities. Has a variety of pretty nice restaurants and a pleasant garden. The double bed in the suite was the biggest I have ever seen. Carpet in the hallways could need a revamp here and there, but over all this place is in pretty good shape.
Stayed 4 nights in Nov 2017

10/10 Excellent

Christian , MDR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Not in Kigali Center but very convenient .Food is excellent by Rwandan standards

6/10 Okay

Vishal

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
badget hotel with Indian restaurant
badly needs maintenance, shower was very poor