Find Hotel with a Concierge in Karawaci

"The staff attended to my check-in, Riki, was extremely helpful and has great initiative. As we travelled in a big group of 3 families (11 ppl including kids), priority was transportation as we were heading to Bandung via Whoosh. He assisted in coordinating transport with the drivers and provided me with updates and with his help, the process was such a breeze. So, Thank you Riki for your great service!"

"This hotel exceeded my expectations. It is very new and modern and beautiful. The service is outstanding. The swimming pool, hot tub, cold plunge, steam room and sauna were so amazing to spend a couple hours relaxing. Meals were delicious. And the airport shuttle was so prompt, I was immediately contacted upon arrival at the airport. This hotel is very organized!I will definitely return. "

"There was nothing I did not like. Staying at the Mandarin Oriental Jakarta is like coming home - my home away from home."

"Very nice hotel"

"Fantastic service. Value for money. Saskia, Leony, Budi, and Joko (manager) and all others were very friendly. I used the GYM, and being vegetarian- I got good breakfast and Indian masala tea and even lunch was perfectly cooked. I recommend this hotel. "

"The receptionist Vicky really made our experience a welcoming one. He upgraded our room when he couldn't find one in the non-smoking room. Additionally, he spoke with me and my fiance in English which helped us ease into the culture and community. "

"The hotel lobby was in nice condition but upon seeing the room, we would’ve cancelled if possible. There are holes in the wall, stains on the sheets and the bathroom tiles were dirty. Would not recommend. "