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Shangri-La Jakarta

5.0 star property
Luxury hotel with 4 restaurants and a full-service spa

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Photo gallery for Shangri-La Jakarta

Garden view
4 restaurants, breakfast, lunch, dinner served; international cuisine
3 bars/lounges, poolside bar
Premium bedding, down comforters, pillowtop beds, minibar
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Parking included
  • Spa
The current price is SAR 450
SAR 545 total
includes taxes & fees
4 Apr - 5 Apr

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 1 King Bed

Property amenity

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Down duvet
Pillowtop bed
Premium bedding
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club, Room, 1 King Bed

Garden view

Horizon Club, Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
LED TV
Pillow menu
Down duvet
Pillowtop bed
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Property amenity

Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Down duvet
Pillowtop bed
Premium bedding
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Executive Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
LED TV
Pillow menu
Separate bedroom
Pillowtop bed
  • 69 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Suite King

Premium bedding, down comforters, pillowtop beds, minibar

One Bedroom Suite King

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
LED TV
Pillow menu
Separate bedroom
  • 88 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club Room, 2 Twin Beds

Garden view

Horizon Club Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
LED TV
Pillow menu
Down duvet
Pillowtop bed
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

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Four Seasons Hotel Jakarta

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  • Pool
  • Spa
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9.6 out of 10, Exceptional, 345 reviews
The price is SAR 585
SAR 708 total
includes taxes & fees
27 Mar - 28 Mar
Four Seasons Hotel Jakarta

About the neighborhood

Map
Kota BNI, JL. Jend. Sudirman Kav. 1, Jakarta, Jakarta, 10220

What's nearby

  • Thamrin City Shopping Mall - 18 min walk - 1.5 km
  • Grand Indonesia - 19 min walk - 1.6 km
  • Bundaran HI - 4 min drive - 4.1 km
  • Plaza Indonesia - 4 min drive - 4.1 km
  • Gelora Bung Karno Stadium - 8 min drive - 6.1 km

Getting around

  • Jakarta Karet Station - 7 min walk
  • Stasiun MRT - Setiabudi - 12 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 44 min drive

Restaurants

  • ‪SATOO at Shangri-La Hotel, Jakarta - ‬1 min walk
  • ‪Tomaple - ‬3 min walk
  • ‪Satoo - ‬3 min walk
  • ‪Jia - ‬1 min walk
  • ‪Nishimura - ‬1 min walk

About this property

Shangri-La Jakarta

Luxury family-friendly hotel near Thamrin City Shopping Mall
Close to Grand Indonesia, Shangri-La Jakarta provides free water park access, a poolside bar, and a terrace. Indulge in a body treatment, a body scrub, and a manicure/pedicure at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. In addition to shopping on site and a coffee shop/cafe, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool and a children's pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), 3 outdoor tennis courts, and express check-out
  • Express check-in, 13 meeting rooms, and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 662 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-friendly workspaces.
More amenities include:
  • Pillowtop mattresses, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with separate tubs/showers and bidets
  • 49-inch LED TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, Indonesian, Japanese

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Mandarin Oriental, Jakarta

  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.6 out of 10, Exceptional, 444 reviews
The price is SAR 490
SAR 593 total
includes taxes & fees
22 Mar - 23 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 6.75 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: USD 24-26 for adults and USD 12-13 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • SATOO
  • Nishimura
  • Rosso
  • JIA
  • B.A.T.S.

Things to do

  • 24-hour fitness center
  • 3 outdoor tennis courts
  • Children's pool
  • Free water park access
  • Full-service spa
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Free water park access
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms - 13

Outdoors

  • Garden
  • Lifeguards on site
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Ceiling hoist
  • Doorbell and phone notification
  • Elevator
  • Elevator door width (inches): 44
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways
  • Stairway handrail height (inches): 39
  • Hospital bed available
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Phone accessibility kit
  • Portable hoist available
  • Portable shower seat
  • Roll-in shower
  • Roll-in shower width (inches): 51
  • Stair-free path to entrance
  • 5 stairs to reach property
  • Valet for wheelchair-equipped vehicle
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 49-inch LED TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
LIST_ALT

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities or services will be unavailable from March 10 2025 to March 14 2025 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 26.0 per night
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 24 to 26 for adults, and USD 12 to 13 for children
  • Valet parking fee: USD 6.75 per stay
  • Rollaway bed fee: USD 26.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Shangri-La Jakarta
Jakarta Hotel Shangri-La
Jakarta Shangri-La
Jakarta Shangri-La Hotel
Shangri-La Hotel Jakarta
Shangri-La Jakarta
Shangri-La Jakarta Hotel
Shangri La Hotel Jakarta
Shangri La Jakarta
Shangri-La Jakarta Hotel
Shangri La Hotel Jakarta
Shangri-La Jakarta Jakarta
Shangri-La Jakarta Hotel Jakarta

Frequently asked questions

Does Shangri-La Jakarta have a pool?

Yes, this property has an outdoor pool and a children's pool. One of the pools will be unavailable from March 10 2025 to March 14 2025 (dates subject to change).

Is Shangri-La Jakarta pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Jakarta?

Self parking is free at this property.

What time is check-in at Shangri-La Jakarta?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Shangri-La Jakarta?

Check-out is at noon.

Where is Shangri-La Jakarta located?

This family-friendly Jakarta hotel is located in the business district, within 1 mi (2 km) of Golden Triangle, Thamrin City Shopping Mall, and Grand Indonesia. Bundaran HI and Jakarta World Trade Center are also within 1 mi (2 km). Jakarta Karet Station is 7 minutes by foot and Stasiun MRT - Setiabudi is 12 minutes.

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Shangri-La Jakarta Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 440 out of 627 reviews
Rating 8 - Good. 143 out of 627 reviews
Rating 6 - Okay. 32 out of 627 reviews
Rating 4 - Poor. 7 out of 627 reviews
Rating 2 - Terrible. 5 out of 627 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Budiman

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, quiet hotel and convenient
Stayed 4 nights in Jan 2025

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Fumiaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was exellent, but the neighbor was difficult to walk.
Stayed 2 nights in Feb 2025

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Sep 2024

10/10 Excellent

luis

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service and food
Stayed 7 nights in Aug 2024

10/10 Excellent

Aydin

Liked: Cleanliness, staff & service, property conditions & facilities
Thakyou very much
Stayed 4 nights in Feb 2025

10/10 Excellent

jacopo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best
Shangri-la means Top Quality at 360°, everywhere. Best hotel chain, i am in love
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and facilities
Stayed 3 nights with executive club access. Excellent spa, bar and nightclub with live music every night. Great food in the executive club. Excellent service from all staff. Very happy with the stay
Stayed 4 nights in Jun 2024

8/10 Good

Wafi

Liked: Staff & service, amenities, property conditions & facilities
Nice hotel, clean rooms.
Stayed 1 night in Feb 2024

10/10 Excellent

Hyukman(Eric)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience
Stayed 3 nights in Oct 2024

10/10 Excellent

Gautam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay at Shangri La. would definitely recommend.
Stayed 3 nights in Oct 2023

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, amenities
Always a great hotel to stay, but could use a remodel
Stayed 2 nights in Jun 2024

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing and so friendly I couldn’t fault them
Stayed 2 nights in Feb 2024

10/10 Excellent

Masafumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff at the hotel were very friendly and I felt that I am welcomed from arrival to departure.
Stayed 1 night in Oct 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Emi in the breakfast restaurant brought me a ginger tea for my cough that was super nice
Stayed 1 night in Dec 2023

10/10 Excellent

Dhiraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place with fantastic staff all across
Excellent service made me feel like at home and welcomed
Stayed 3 nights in Oct 2023

10/10 Excellent

Nadiem

Liked: Cleanliness, staff & service, property conditions & facilities
It was a return trip after many years and good to see Shangri-la has kept it's standards for good service and personalized hospitality.
Stayed 1 night in Nov 2023

10/10 Excellent

Pranjal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Quality Services
Stayed 1 night in Jun 2024

10/10 Excellent

Trisyia

Liked: Cleanliness, staff & service, amenities
Perfect
Stayed 2 nights in Jul 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place and service. The breakfast has everything you can imagine
Stayed 4 nights in Feb 2023

10/10 Excellent

Vladimir

Liked: Staff & service, amenities, property conditions & facilities
One of the best hotels we’ve stayed in, we’ve been to over 50 countries. The hotel is gorgeous, fitness center is the best with free weights, and all the equipment you need.. and then the sauna, steam room, cold plunge.. we had an unbelievable stay! Thank you!
Stayed 1 night in Mar 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience. We like Shangri-La. Everything available in one Hotel. No need to go out. Wonderful and friendly service make the stay unique.
View from 18th floor.
Stayed 3 nights in Jan 2024

10/10 Excellent

Dudley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was impeccable, the grounds were impeccable, and the service was impeccable. The Shangri-La lived up to it's reputation. It was a great convention hotel.
Stayed 1 night in Mar 2023

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient for the meetings we had. Everyone was so helpful. Great breakfast buffet!
Stayed 6 nights in Feb 2023

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service very friendly and checked on us to see all ok.
Stayed 4 nights in Apr 2023