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"The unit we stayed in was well appointed and had everything we needed. They supplied much more than other timeshare units we have stayed in. We have arrived late and had enough toilet paper, tissues, paper towels, etc. to get us through the first few days. The decor was modern and, although the unit was surface cleaned, it could definitely use a deep cleaning. We had an issue with the dishwasher and dryer, both issues were resolved quickly by maintenance. The office staff was very friendly as was everyone we met on the grounds. There is only one small pool and hot tub at this location but we never found it overcrowded. It’s very close to the stores and Restaurants at Waikoloa but is a 30 to 40 minute drive to downtown Kona. We appreciated the location, but if you want to spend a lot of time in the Kona area, it might be a little far. The first seven days we were staying with our timeshare and found out that you need to pay $10 a day for air conditioning. We booked three additional days directly and apparently you don’t have to pay for air conditioning for those days. We did not wind up needing the air conditioning at all the whole time we were there but it’s something you’ll want to be aware of. Because it’s up in the mountains, a little bit, there was always a beautiful, cool breeze in the evenings. You need to be very mindful of the speed limits, we saw many people getting speeding tickets when we were there. Overall, I would recommend the Resort. "

"Fantastic stay with our family. All staff were very kind and helpful. Beautiful sites around to do throughout day. Pool was amazing for kids and adults Thank you!! Highly recommended to others and will definitely return . "

"I would definitely recommend, and visit this place again "

"Since I only stayed one night and had to leave for an early flight, the resort fee seemed unfair as we had no time to use any facilities covered by the $25 fee and the $25 parking fee which added $50 to our original room cost. "

"The property was great. We arrived early and was able to check in and get into our room prior to arrival. The room was great, just wish they had microwaves inside the unit. But there was a microwave a short walk away. Overall, we enjoyed the property and the views were amazing. We enjoyed watching the dolphins in the morning, and the ocean view was amazing. I’m glad we stayed here, and we will be back again. "

"The Orchid is absolutely beautiful! The grounds are immaculate and pool is the perfect size with a separate section for adults. The food options are good. We especially enjoyed the breakfast buffet that had about every option you could imagine. The beach is ideal for kids with no breaking waves, a sandy beach, and safe clear waters for snorkeling! It's just a short walk to a nice grocery store, shops, and more dining options. Our trip was just about perfect!"

"Clean and very comfortable. Really good breakfast. Very courteous and understanding staff. Two blocks from old town. Two negatives: Limited parking (but, still, $10/night nevertheless). (Very) slow elevator."

"If you are visiting the Big Island, look no further than the western on Hapuna Beach! This resort is beaming with luxury, but also offers a beachy vibe and many spaces to escape to on the property. The food at Meridia is absolutely incredible and it is the best restaurant on the island as far as food and views! The bed in the room is like sleeping on a cloud, And the bathrooms are exquisite, equipped with dual sinks, a bathtub and a glass walk-in shower. We were celebrating our wedding anniversary and received a complementary bottle of champagne and a room upgrade, courtesy of our personal concierge at the hotel, Megan! From the moment we walked in, we felt the aloha spirit! Get down to the adult pool no later than 9 AM or else people will hold their chairs and leave for the afternoon. We spent time on the ocean, and the adult pool, ate at all of the restaurants and sat at the Pika open-air bar for after-pool/beach drinks and just watched the ocean. We took the free shuttle to the sister resort, Mauna Kea, ate at the incredible Copper Bar and Hau Tree on the ocean. Manta restaurant looks pretty, but has no view like the others. We went to completely unplugged for six nights, so we did not rent a car, and still had plenty to do at the resort, never missing a drop of its beauty. This will be our permanent go to resort on the big island! Mahalo!!!"

"Our lanai overlooked the pool and beach. I spent a lot of time out there enjoying the sun, sunset, live music, and my favorite beverages."