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"Midtown Niseko was great. The staff were super helpful especially helping us with transit, picking us up at the Hirafu Welcome center, calling cab when we needed, etc. The hotel is just a little out of the super crowded areas. There is the free shuttles but we chose to walk most of the time into the busier restaurant area. It was about 15-20 mins in the cold and was doable with those shoe spikes (it’s very slick around here! And very hard to cross the road!) but hotel was perfect. Small rooms but really well appointed for staying organized with our tons of snow luggage and gear. Had convenient laundry too. Would def recommend! "

"Fantastic ski resort and onsen. Great professional English."

"This is my third stay. My go to resort for skiing "

"The view is amazing. "

"We had a great time at this hotel. It’s perfect for family ski trip. The lift was a few steps away and rental facilities were inside the hotel. The views were spectacular and the staff so accommodating and friendly. The restaurant food was really good, and we loved their breakfast buffet. It snowed the whole time we were there so it felt like you were inside a snow globe! "

"Beautiful place and great amenities, a perfect stay. My parents and partner could not stop raving about everything. The parking lot is a little muddy in certain parts so watch out for that. "

"The Windsor is a excellent expensive 5-star hotel, food and dining only choices available within hotel. Will try other hotel choices next time. "

"A very good hotel with friendly service staff. This is the second time I have stayed at this hotel, but the problem is that the coating in the frying pan in the kitchen has been damaged for a long time. It was discovered last time but it seems that it has not been replaced, so I dare not use it. I hope it can be improved in the future。"

"Perfect Family Getaway at AYA Niseko ⭐⭐⭐⭐⭐ Our family of four, including two energetic kids (9 and 6), had an amazing stay at AYA Niseko during the low season. While many places in the surrounding area were closed, we actually loved the peaceful and quiet atmosphere. It gave us a chance to fully enjoy the tranquility of the area and take in the beautiful natural surroundings. We spent a lot of time walking and hiking up the mountains, which was a fun and adventurous way to keep the kids active. After a long day of exploring, relaxing in the hotel’s onsen was just what we needed to unwind. Our room was absolutely stunning—spacious, modern, and with all the comforts we could ask for. It really felt like a luxurious home away from home, which made our stay even more special. AYA Niseko was a perfect base for our family trip, and we would love to come back again!"