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"We loved the decor. We spent a lot of time looking at the pictures and the second floor activity room. Unfortunately, some of the castle was closed because it's winter and there was a lot of ice. The room was clean. It had a large bathroom with a walk-in shower. The room was extremely warm and I didn't know how to put the air-conditioner on, so we had trouble sleeping. They had a restaurant and bar, but it was closed. We ended up walking to a local bar, Shorty's Southside, where we had dinner and a couple drinks. "

"Was a good stay."

"Another great stay to visit Union College student. Good, responsive and friendly staff. Clean and inviting. Great price for the quality. Can't go wrong."

"When I made my reservation I noted in the special assistance section that I preferred a ground floor room due to hip and knee replacement. Upon arrival, found out no ground floor so front desk lady said she could move me to 1st floor. I was happy and appreciative. I had prepaid via Expedia. Female said room found and then told additional $15. I declined the move as thought a ‘switch and bait’ tactic. Also would prefer a coffee machine in the room. Not a deal breaker. Everything else was fine. "

"everything was clean"

"Clean and updated. Loved the Christmas music throughout the common areas. Friendly staff. "

"Staff was very helpful "

"A lttle tricky to get to from I-90 but very easy return to Thruway. Comfortable beds, clean & modern bath. Quite ample continental breakfast."

"Excellent, as advertised."