Apartments in Jalapa Department

"We loved the location. Everything was close. Shops, restaurants and entertainment. The check-in and check out was simple."

"Marcela property by Cayala was clean, safe and comfortable. She was very open for communication. I will be renting from her in any upcoming Guatemala trip that involves Cayala."

"Una gran propiedad "

"This is the second time we used Mercela’s properties and both time have been excellent, from reservation to check out, we will use it again"

"I booked through Expedia but Expedia made me book through VRBO for some reason. This lead to difficulties with communicating the address in each of the apps. The owner Daniel was very cooperative and helped me get settled in with no issues and sent a complimentary breakfast for the hassle. Thank you Daniel!"

"The apt was dirty, tv did not work, host was not at ALL, pleasant,,, When contacted by phone, he was not even polite,,, apt was not even worth the 80$ and owner hung up phone on my face when contacted. Why have an Apt in an exclusive area and not take care of it,,,??? "

"Communication needs improvement. On the day of our check-in, I reached out as I had no information about where I was going or how to check in to the property. There was an issue locating my reservation, but all seemed well, I received the coordinates and process on how to check in. When we reached the apartment, the views were breathtaking, you're next to the airport and on the 16th floor. Beautiful place, except that's not the apartment I booked. We were supposed to have AC and there was no AC...

"Clean "

"Excelent"