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"This hotel was FANTASTIC! I have stayed in nice hotels all over the world, this is one of the best! The service was amazing. From the moment we arrived to the moment we left we were impressed by every detail. The Breakfast is AMAZING! Not just the quantity of choices, but the quality of what was offered. Super easy walking distance to shopping and restaurants. You can rent a car and drive there if you have the courage. We drove and parked the car at the very reasonably priced valet parking and just took a ride sharing option to wherever we wanted to go. This hotel is right downtown, exactly where you want to be in Gramado. I would recommend the Hotel Fioreze Centro to anyone who would listen. You will not be disappointed. "

"Great hotel for a stay with kids! They loved all the games and sports options they had, didn’t even want to leave the premises! The staff was super nice, location is excellent!"

"Well located within easy walking distance of the main street. Please stop offering a facilities tour with the excuse of selling "vacation club", "time-share", and similar products to guests just arriving after check-in."

"Everything great, except wifi too slow.."

"Nice place"

"The Hotel overall is really nice. The Christmas spirit in the Hotel was really nice. All the options in the Hotel. "

"We’ve been staying at this hotel for many years … so much has changed and some of it not for the better: Guests now have to pay for parking. There’s not a bar of soap in the bathroom although we asked for one a few times & finally bought our own. Not about price but concept . Shower only had shampoo & conditioner in large containers … there was no liquid soap. When we complained they replaced conditioner with liquid soap! No Wash rags available . So a simple basic need available in any inferior hotels became frustrating. Staff has changed and although we had two nice reception attendants most of them didn’t seem to care … Reason we always stay here is because it’s convenient, accommodating and previous staff went beyond the usual to make sure guests were comfortable."

"We really enjoyed our stay at the hotel . Very good location, ideal to go with kids. Our daughter loved the play area and swimming pool. Staff was very friendly too A bit disappointed with the dinner at the hotel restaurant and having to leave the car keys at the reception. "