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"Avoid this hotel. The customer service is atrocious and you do NOT get free breakfast as promised. You don’t get any breakfast at all! And the staff lied when we complained and claimed they had provided it. Bathroom is dirty and old fashioned with leaking pipes. Only positives are the room itself and the location is good. "

"Excellent "

"The room we were given was in bad shape. Our elderly mother could not walk up so many stairs si they changed our room to the lower floor which was in bad shape. "

"The reservation included 2 double beds for 3 people. The photos shown online and also in the reservation confirmation that was emailed to me made it look like the 2nd double bed was in a smaller/separate bedroom within what the hotel called a "Deluxe Suite." However, at checkin time, it became clear that there was only a single room with a single double bed. The only option was for the staff to bring an extra bed into the room, which decreased the amount of available free space in the room....