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"Always a great stay"

"Stayed overnight between two flights. Close to both airports. Clean and functional room with AC and a comfy bed at a good price. friendly staff. Would stay again. "

"Everything was great except that they lost my luggage when I checked in. They took my bag to another guest's room and that guest called the front desk repeatedly but no one answered. I called the front desk repeatedly over an hour and finally tracked my bag down as I waited at the front desk and the guest returned the bag themself "

"It felt safe, clean, and welcoming! The staff made us feel like family! "

"The staff are what makes this hotel so special. For example, we went on a game drive at the beautiful park that adjoins the hotel. There were rain showers and by the time I returned to the hotel my shoes were covered in mud. I took my shoes off and was in the lawn, trying to clean them with a stick. Your man Edward came over and offered to clean my shoes. I was so grateful for his help. A little later Edward returned my shoes, clean and free of mud. This is but one example of the above and beyond service that makes Ole Sereni a top notch, world class hotel."

"Showed up late after a long flight. VERY friendly staff, with a comfy, cozy, clean room. But the best is the 24-hr restaurant that makes grabbing a bite after the long day possible. Highly recommend."

"I had an amazing experience! The view of the national park, the service, hospitality, kindness, and cleanliness were exceptional. I really loved the spacious and serene environment within the city. I highly recommend this hotel to anyone visiting Nairobi, especially those coming from the West. Truly an unforgettable stay!”"

"We stayed one night because we arrived in Nairobi late and didn’t want to fuss over getting into the city. The hotel shuttle is easy to pick up from the airport and well marked. We were greeted by friendly staff who anticipated our needs and questions. We had a clean room and enjoyed the rooftop bar after checking in. The next morning we had a lovely breakfast filled with familiar dishes and some local one too."

"Nearness to shopping center "